Ms Services LLC
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
CFPB collection forwarding receipt
Forwarded record DC-MS-SERVICES-LLC Ms Services LLC
96 DC complaints · rank #609/656 · 96.1% timely
- DC 96
- RANK #609/656
- TIMELY 96.1%
- RELIEF 0%
- DISPUTE 35.3%
- STATES 28
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO Ezcorp, Inc.
Volume peers
Photo peer: Ezcorp, Inc. (96)
Ms Services LLC's 96 debt-collection complaints sit next to Ezcorp, Inc. (96) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Ms Services LLC →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 6 |
| 2015 | 4 |
| 2016 | 7 |
| 2017 | 1 |
| 2018 | 4 |
| 2019 | 6 |
| 2020 | 23 |
| 2021 | 31 |
| 2022 | 24 |
| 2023 | 3 |
| 2024 | 6 |
| 2025 | 11 |
| 2026 | 1 |
Complaints by State (Top 15)
What the CFPB Record Shows for Ms Services LLC
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Ms Services LLC ranks #609 of 656 debt collectors by debt-collection complaint volume (7th percentile), using the same dc_complaints sort as the Collectors directory. Ms Services LLC has 96 debt-collection complaints on file with the CFPB, which represents 75.6% of the 127 total complaints the Bureau has received about this entity. Reports have originated from consumers in 28 states and territories, making this a multi-state collection operation as measured by complaint volume. The most common debt type behind these complaints is "Other debt," which is the category consumers most often describe when they file a CFPB report about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
96.1% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. Of resolved cases, 0% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. The response was formally disputed in 35.3% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Ms Services LLC → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Ms Services LLC: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (96 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (35.3% here).
Frequently asked questions
How many CFPB debt-collection complaints does Ms Services LLC have?
The CFPB extract lists 96 debt-collection complaints against Ms Services LLC (#609 of 656 collectors by volume).
Does Ms Services LLC respond to CFPB complaints on time?
The timely-response rate for Ms Services LLC in this extract is 96.1%.
What issue do consumers cite most about Ms Services LLC?
The most-cited issue in complaints about Ms Services LLC is "Attempts to collect debt not owed."
How should I read Ms Services LLC's CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.