Ezcorp, Inc.
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Payday loan
CFPB collection forwarding receipt
Forwarded record DC-EZCORP-INC Ezcorp, Inc.
96 DC complaints · rank #609/656 · 88.2% timely
- DC 96
- RANK #609/656
- TIMELY 88.2%
- RELIEF 3.2%
- DISPUTE 10.7%
- STATES 29
- ISSUE Taking/threatening an illeg…
- RESP Closed with explanation
- PHOTO Ms Services LLC
Volume peers
Photo peer: Ms Services LLC (96)
Ezcorp, Inc.'s 96 debt-collection complaints sit next to Ms Services LLC (96) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Ezcorp, Inc. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 13 |
| 2014 | 47 |
| 2015 | 37 |
| 2016 | 33 |
| 2017 | 34 |
| 2018 | 9 |
| 2019 | 4 |
| 2020 | 2 |
| 2021 | 3 |
| 2022 | 1 |
| 2025 | 4 |
Complaints by State (Top 15)
What the CFPB Record Shows for Ezcorp, Inc.
Ezcorp, Inc. sits at #609 of 656 debt collectors in this extract by debt-collection complaint volume (7th percentile), the same ordering shown on /collectors. The CFPB has logged 96 debt-collection complaints against Ezcorp, Inc., 51.3% of the 187 complaints filed against this entity overall. Consumers in 29 states and territories have filed reports, putting this collection operation in multi-state territory by complaint volume. "Payday loan" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Taking/threatening an illegal action" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
Within the Bureau's 15-day response window, this company answers 88.2% of forwarded complaints. That sits below the 95% industry benchmark, which historically correlates with higher downstream dispute rates. Among resolved cases, 3.2% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 10.7% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Ezcorp, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Ezcorp, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (96 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (10.7% here).
Frequently asked questions
How many CFPB debt-collection complaints does Ezcorp, Inc. have?
The CFPB extract lists 96 debt-collection complaints against Ezcorp, Inc. (#609 of 656 collectors by volume).
Does Ezcorp, Inc. respond to CFPB complaints on time?
The timely-response rate for Ezcorp, Inc. in this extract is 88.2%.
What issue do consumers cite most about Ezcorp, Inc.?
The most-cited issue in complaints about Ezcorp, Inc. is "Taking/threatening an illegal action."
How should I read Ezcorp, Inc.'s CFPB complaint record?
Ezcorp, Inc.'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.