2026 data Public-data reference. official source

Patient Accounting Service Center

Open-data reference.

Debt Collector, CFPB Complaint Profile Specializes in: Medical debt

423
Debt Collection Complaints
98.1%
of All Complaints
89.8%
Timely Response
0.2%
Closed with Relief

Debt Collection Complaint Breakdown

Medical debt 320
I do not know 50
Medical 38
Other debt 9
Other (i.e. phone, health club, etc.) 3
Payday loan 2
Credit card debt 1

Top Complaint Issues

1.Attempts to collect debt not owed 179
2.Communication tactics 69
3.Written notification about debt 69
4.False statements or representation 43
5.Cont'd attempts collect debt not owed 27
6.Took or threatened to take negative or legal action 14
7.Disclosure verification of debt 9
8.Threatened to contact someone or share information improperly 7
9.Improper contact or sharing of info 3
10.Electronic communications 3

Company Responses

Closed with explanation 420
In progress 10
Closed with non-monetary relief 1
Consumers who disputed the response 16%
Credit utilization context for debt-collection consumers

Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-50 to -70)75-100Maxed (-70 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Year

Year Complaints
2014 9
2015 16
2016 18
2017 16
2018 21
2019 31
2020 26
2021 19
2022 38
2023 47
2024 61
2025 109
2026 20

Complaints by State (Top 15)

California 93
Arizona 58
New York 46
Texas 41
Florida 21
New Jersey 19
Nevada 14
Pennsylvania 14
Georgia 9
Washington 9
Wisconsin 9
Oregon 9
Colorado 7
Ohio 7
Illinois 6

Other Complaint Types

Credit reporting 2
Credit reporting or other personal consumer reports - Credit reporting 1
Credit reporting or other personal consumer reports - Other personal consumer report 1
Checking or savings account - Checking account 1
Payday loan 1
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 1
Your Rights with Debt Collectors

The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.

  • Request written verification of any debt within 30 days of first contact
  • Dispute a debt if you believe it is incorrect or does not belong to you
  • Demand the collector stop contacting you (in writing)
  • File a complaint with the CFPB at consumerfinance.gov/complaint

What the CFPB Record Shows for Patient Accounting Service Center

423 debt-collection complaints against Patient Accounting Service Center appear in the CFPB record - 98.1% of the 431 complaints filed about this entity. The 37 states and territories represented make this a multi-state operation by complaint volume. The most common debt type behind these complaints is "Medical debt," which is the category consumers most often describe when they file a CFPB report about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.

Within the Bureau's 15-day response window, this company answers 89.8% of forwarded complaints. That is under the 95% benchmark collectors are expected to hit, often a precursor to higher dispute rates. 0.2% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. The response was formally disputed in 16% of resolved cases, indicating how frequently the initial fix fell short.

How to read these numbers, and what to do if you're disputing a charge

Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Frequently Asked Questions

How many debt collection complaints does Patient Accounting Service Center have?

423 debt-collection complaints against Patient Accounting Service Center appear in the CFPB record - 98.1% of the company's total complaint volume.

Does Patient Accounting Service Center respond to complaints on time?

Patient Accounting Service Center's CFPB timely-response rate is 89.8%.

Does Patient Accounting Service Center provide relief to consumers?

0.2% of resolved complaints against Patient Accounting Service Center were closed with some form of consumer relief (monetary or non-monetary).

What type of debt does Patient Accounting Service Center primarily collect?

Patient Accounting Service Center primarily collects "Medical debt" based on CFPB complaint data. The full breakdown of debt types is shown above.

What rights do I have against Patient Accounting Service Center?

Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.

In how many states is Patient Accounting Service Center active?

CFPB data shows consumer complaints against Patient Accounting Service Center from 37 states and territories.

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.