2026 data Public-data reference. official source

Platinum Holdings Group, LLC

Sourced from the CFPB Consumer Complaint Database.

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Debt Collector, CFPB Complaint Profile Specializes in: Credit card

CFPB collection forwarding receipt

Forwarded record DC-PLATINUM-HOLDINGS- Platinum Holdings Group, LLC

439 DC complaints · rank #203/656 · 71.7% timely

  • DC 439
  • RANK #203/656
  • TIMELY 71.7%
  • RELIEF 0%
  • DISPUTE 6.5%
  • STATES 45
  • ISSUE Communication tactics
  • RESP Closed with explanation
  • PHOTO SinglePoint GI

Volume peers

Photo peer: SinglePoint GI (439)

SinglePoint GI439AmerAssist A/R Solutions, In…435Squaretwo Financial Corporat…445Platinum Holdings Group, LLC…439
Debt-collection complaint volume neighbourhood (this collector + nearest volume peers)

Platinum Holdings Group, LLC's 439 debt-collection complaints sit next to SinglePoint GI (439) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Platinum Holdings Group, LLC →

Debt Collection Complaint Breakdown

I do not know 171
Credit card 137
Other (i.e. phone, health club, etc.) 74
Payday loan 42
Credit card debt 7
Payday loan debt 6
Other debt 1
Auto 1

Top Complaint Issues

1.Communication tactics 133
2.Improper contact or sharing of info 91
3.Taking/threatening an illegal action 87
4.Cont'd attempts collect debt not owed 57
5.False statements or representation 29
6.Disclosure verification of debt 26
7.Problems when you are unable to pay 5
8.Attempts to collect debt not owed 5
9.Written notification about debt 5
10.Took or threatened to take negative or legal action 3

Company Responses

Closed with explanation 379
Closed 71
Untimely response 3
Consumers who disputed the response 6.5%

Complaints by Year

Year Complaints
2013 33
2014 180
2015 129
2016 69
2017 23
2018 8
2019 3
2020 5
2022 3

Complaints by State (Top 15)

California 78
Florida 62
Texas 48
Virginia 22
Pennsylvania 20
Illinois 19
Ohio 18
Georgia 16
Michigan 15
Maryland 12
Nevada 10
Washington 9
Louisiana 8
Tennessee 8
South Carolina 8

What the CFPB Record Shows for Platinum Holdings Group, LLC

According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Platinum Holdings Group, LLC ranks #203 of 656 debt collectors by debt-collection complaint volume (69th percentile), using the same dc_complaints sort as the Collectors directory. 439 debt-collection complaints against Platinum Holdings Group, LLC appear in the CFPB record - 96.9% of the 453 complaints filed about this entity. The 45 states and territories represented make this a nationwide operation by complaint volume. The most common debt type behind these complaints is "Credit card," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Communication tactics" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

Within the Bureau's 15-day response window, this company answers 71.7% of forwarded complaints. That trails the 95% benchmark badly - persistently late responses are among the strongest predictors of CFPB supervisory attention toward debt collectors. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 6.5% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for Platinum Holdings Group, LLC → · All debt collectors →

Nationwide collectors with similar complaint volume or dispute rates

Two CFPB peer sets for Platinum Holdings Group, LLC: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.

Similar complaint volume

Nearest collectors by debt-collection complaint count (439 here).

SinglePoint GI 439 AmerAssist A/R Solutions, Inc. 435 Squaretwo Financial Corporation 445 P&B Capital Group, LLC 432

Similar dispute rates

Nearest collectors by share of complaints marked disputed (6.5% here).

Nationwide Recovery Systems, Ltd 6.5% ARS National Services, Inc. 6.7% Consumer Collection Management. Inc 6.3% Stanislaus Credit Control Service, Inc. 6.3%

Frequently asked questions

How many CFPB debt-collection complaints does Platinum Holdings Group, LLC have?

439 debt-collection complaints name Platinum Holdings Group, LLC in this CFPB extract - corpus rank #203/656.

Does Platinum Holdings Group, LLC respond to CFPB complaints on time?

CFPB complaints against Platinum Holdings Group, LLC show a 71.7% timely-response rate.

What issue do consumers cite most about Platinum Holdings Group, LLC?

Consumers most often name "Communication tactics" when complaining about Platinum Holdings Group, LLC.

How should I read Platinum Holdings Group, LLC's CFPB complaint record?

Platinum Holdings Group, LLC's profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.

Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.

Read our methodology - how this data is sourced, computed, and verified.