The Moore Law Group
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Credit card debt
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.
FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 4 |
| 2015 | 4 |
| 2016 | 4 |
| 2017 | 7 |
| 2018 | 6 |
| 2019 | 3 |
| 2020 | 6 |
| 2021 | 20 |
| 2022 | 11 |
| 2023 | 17 |
| 2024 | 41 |
| 2025 | 48 |
| 2026 | 11 |
Complaints by State (Top 15)
Other Complaint Types
Your Rights with Debt Collectors
The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.
- Request written verification of any debt within 30 days of first contact
- Dispute a debt if you believe it is incorrect or does not belong to you
- Demand the collector stop contacting you (in writing)
- File a complaint with the CFPB at consumerfinance.gov/complaint
What the CFPB Record Shows for The Moore Law Group
173 debt-collection complaints against The Moore Law Group appear in the CFPB record - 92.5% of the 187 complaints filed about this entity. The 9 states and territories represented make this a geographically focused operation by complaint volume. The most common debt type behind these complaints is "Credit card debt," which is the category consumers most often describe when they file a CFPB report about this collector. The specific issue named most is "Took or threatened to take negative or legal action," a reasonable starting point for understanding recurring friction with this collector.
The company's timely response rate is 98.9%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That clears the industry benchmark, a sign the intake process is functioning on schedule. 2.1% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. The response was formally disputed in 31.6% of resolved cases, indicating how frequently the initial fix fell short.
How to read these numbers, and what to do if you're disputing a charge
Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Frequently Asked Questions
How many debt collection complaints does The Moore Law Group have?
The CFPB has logged 173 debt-collection complaints against The Moore Law Group, 92.5% of all complaints filed against this company.
Does The Moore Law Group respond to complaints on time?
98.9% of the CFPB complaints against The Moore Law Group get a response within the expected window. That is a strong response record by CFPB standards.
Does The Moore Law Group provide relief to consumers?
Of resolved complaints against The Moore Law Group, 2.1% ended with consumer relief of some kind.
What type of debt does The Moore Law Group primarily collect?
"Credit card debt" is the debt type The Moore Law Group is most associated with in CFPB complaint data - see the full breakdown above.
What rights do I have against The Moore Law Group?
Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.
In how many states is The Moore Law Group active?
CFPB data shows consumer complaints against The Moore Law Group from 9 states and territories.
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.