RMS-Recovery Management Services, Inc.

What the CFPB Record Shows for RMS-Recovery Management Services, Inc.

RMS-Recovery Management Services, Inc. sits at #454 of 656 debt collectors in this extract by debt-collection complaint volume (31st percentile), the same ordering shown on /collectors. The CFPB has logged 166 debt-collection complaints against RMS-Recovery Management Services, Inc., 82.6% of the 201 complaints filed against this entity overall. Consumers in 34 states and territories have filed reports, putting this collection operation in multi-state territory by complaint volume. "Other debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.

The company's timely response rate is 99%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That clears the industry benchmark, a sign the intake process is functioning on schedule. Among resolved cases, 0% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. In 19% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

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