Merchants and Professional Bureau, Inc.
Sourced from the CFPB Consumer Complaint Database.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-MERCHANTS-AND-PROF Merchants and Professional Bureau, Inc.
246 DC complaints · rank #322/656 · 99% timely
- DC 246
- RANK #322/656
- TIMELY 99%
- RELIEF 0.3%
- DISPUTE 19%
- STATES 20
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO P.S.C., Inc
Volume peers
Photo peer: P.S.C., Inc (247)
Merchants and Professional Bureau, Inc.'s 246 debt-collection complaints sit next to P.S.C., Inc (247) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for Merchants →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 9 |
| 2015 | 16 |
| 2016 | 23 |
| 2017 | 26 |
| 2018 | 45 |
| 2019 | 23 |
| 2020 | 52 |
| 2021 | 68 |
| 2022 | 30 |
| 2025 | 2 |
Complaints by State (Top 15)
What the CFPB Record Shows for Merchants and Professional Bureau, Inc.
PlainCredit places Merchants and Professional Bureau, Inc. at #322 of 656 debt collectors by CFPB debt-collection complaint volume (51st percentile), matching the Collectors directory ranking. Merchants and Professional Bureau, Inc. has 246 debt-collection complaints on file with the CFPB, which represents 83.4% of the 295 total complaints the Bureau has received about this entity. Reports have originated from consumers in 20 states and territories, making this a multi-state collection operation as measured by complaint volume. The most common debt type behind these complaints is "Medical debt," which is the category consumers most often describe when they file a CFPB report about this collector. "Attempts to collect debt not owed" comes up most often as the specific issue cited - worth a look for anyone trying to spot this collector's recurring pain point.
Within the Bureau's 15-day response window, this company answers 99% of forwarded complaints. That clears the industry benchmark, a sign the intake process is functioning on schedule. 0.3% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. The response was formally disputed in 19% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for Merchants and Professional Bureau, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for Merchants and Professional Bureau, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (246 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (19% here).
Frequently asked questions
How many CFPB debt-collection complaints does Merchants and Professional Bureau, Inc. have?
Merchants and Professional Bureau, Inc. has 246 debt-collection complaints in the CFPB Consumer Complaint Database, ranking #322 of 656 collectors by that volume.
Does Merchants and Professional Bureau, Inc. respond to CFPB complaints on time?
CFPB complaints against Merchants and Professional Bureau, Inc. show a 99% timely-response rate.
What issue do consumers cite most about Merchants and Professional Bureau, Inc.?
"Attempts to collect debt not owed" is the leading issue tag on Merchants and Professional Bureau, Inc.'s CFPB complaint record.
How should I read Merchants and Professional Bureau, Inc.'s CFPB complaint record?
These figures summarize what consumers filed with the CFPB about Merchants and Professional Bureau, Inc.. They are educational, not advice - see the debt-collection rights and CFPB filing guides for next steps on a live dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.