The CMI Group, Inc.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Other debt
CFPB collection forwarding receipt
Forwarded record DC-THE-CMI-GROUP-INC The CMI Group, Inc.
2,558 DC complaints · rank #41/656 · 100% timely
- DC 2,558
- RANK #41/656
- TIMELY 100%
- RELIEF 68.1%
- DISPUTE 8.5%
- STATES 52
- ISSUE Attempts to collect debt no…
- RESP Closed with non-monetary re…
- PHOTO Security Credit Services, L…
Volume peers
Photo peer: Security Credit Services, LLC (2,495)
The CMI Group, Inc.'s 2,558 debt-collection complaints sit next to Security Credit Services, LLC (2,495) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for The CMI Group, Inc. →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 44 |
| 2014 | 173 |
| 2015 | 151 |
| 2016 | 160 |
| 2017 | 202 |
| 2018 | 179 |
| 2019 | 199 |
| 2020 | 296 |
| 2021 | 404 |
| 2022 | 371 |
| 2023 | 409 |
| 2024 | 502 |
Complaints by State (Top 15)
What the CFPB Record Shows for The CMI Group, Inc.
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, The CMI Group, Inc. ranks #41 of 656 debt collectors by debt-collection complaint volume (94th percentile), using the same dc_complaints sort as the Collectors directory. 2,558 debt-collection complaints against The CMI Group, Inc. appear in the CFPB record - 82.8% of the 3,090 complaints filed about this entity. The 52 states and territories represented make this a nationwide operation by complaint volume. Consumers most frequently describe "Other debt" as the debt type behind their complaint about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.
100% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. Of resolved cases, 68.1% closed with monetary or non-monetary relief to the consumer, which is a relatively high relief ratio for the debt-collection segment. The response was formally disputed in 8.5% of resolved cases, indicating how frequently the initial fix fell short.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for The CMI Group, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for The CMI Group, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (2,558 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (8.5% here).
Frequently asked questions
How many CFPB debt-collection complaints does The CMI Group, Inc. have?
2,558 debt-collection complaints name The CMI Group, Inc. in this CFPB extract - corpus rank #41/656.
Does The CMI Group, Inc. respond to CFPB complaints on time?
The CMI Group, Inc.'s timely response rate on CFPB complaints is 100%.
What issue do consumers cite most about The CMI Group, Inc.?
The most-cited issue in complaints about The CMI Group, Inc. is "Attempts to collect debt not owed."
How should I read The CMI Group, Inc.'s CFPB complaint record?
The CMI Group, Inc.'s profile is a CFPB data extract for research. For rights and filing mechanics, use the debt-collection rights and how-to-file-CFPB-complaint guides on this site.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.