2026 data Public-data reference. official source

The Regional Adjustment Bureau, Incorporated

Open-data reference.

Debt Collector, CFPB Complaint Profile Specializes in: Non-federal student loan

109
Debt Collection Complaints
75.2%
of All Complaints
99.3%
Timely Response
72.4%
Closed with Relief

Debt Collection Complaint Breakdown

I do not know 40
Non-federal student loan 21
Other (i.e. phone, health club, etc.) 18
Mortgage 7
Federal student loan 6
Other debt 5
Auto 4
Auto debt 2
Federal student loan debt 2
Private student loan debt 2
Medical 1
Credit card 1

Top Complaint Issues

1.Cont'd attempts collect debt not owed 31
2.Communication tactics 28
3.Improper contact or sharing of info 20
4.Dealing with my lender or servicer 18
5.Disclosure verification of debt 15
6.Written notification about debt 6
7.False statements or representation 6
8.Problems when you are unable to pay 5
9.Dealing with your lender or servicer 4
10.Can't repay my loan 4

Company Responses

Closed with non-monetary relief 104
Closed with explanation 38
Closed 2
Closed with monetary relief 1
Consumers who disputed the response 18.4%
Credit utilization context for debt-collection consumers

Most consumers facing collection complaints carry utilization in the Fair-Poor band. FICO bands per myFICO + Experian guidance.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-50 to -70)75-100Maxed (-70 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Year

Year Complaints
2013 24
2014 33
2015 34
2016 21
2017 25
2018 8

Complaints by State (Top 15)

New York 17
Florida 15
California 14
Georgia 8
Maryland 7
North Carolina 6
Pennsylvania 6
Michigan 6
Texas 6
New Jersey 5
Virginia 5
Tennessee 4
Washington 4
Illinois 4
Vermont 4

Other Complaint Types

Student loan - Non-federal student loan 23
Consumer Loan - Installment loan 4
Student loan - Private student loan 4
Student loan - Federal student loan servicing 3
Mortgage - Home equity loan or line of credit (HELOC) 1
Payday loan 1
Your Rights with Debt Collectors

The Fair Debt Collection Practices Act (FDCPA) protects you from abusive, unfair, and deceptive collection practices.

  • Request written verification of any debt within 30 days of first contact
  • Dispute a debt if you believe it is incorrect or does not belong to you
  • Demand the collector stop contacting you (in writing)
  • File a complaint with the CFPB at consumerfinance.gov/complaint

What the CFPB Record Shows for The Regional Adjustment Bureau, Incorporated

The CFPB has logged 109 debt-collection complaints against The Regional Adjustment Bureau, Incorporated, 75.2% of the 145 complaints filed against this entity overall. Consumers in 34 states and territories have filed reports, putting this collection operation in multi-state territory by complaint volume. "Non-federal student loan" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

The company's timely response rate is 99.3%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That clears the industry benchmark, a sign the intake process is functioning on schedule. Among resolved cases, 72.4% ended with monetary or non-monetary relief to the consumer - a relatively high rate for this segment. Consumers formally disputed the company's response in 18.4% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.

How to read these numbers, and what to do if you're disputing a charge

Complaint volume alone does not prove wrongdoing, larger collection portfolios naturally produce more complaints, but the combination of timely-response rate, relief ratio, and dispute rate above gives a reasonable empirical picture of how this collector handles consumer interactions. Anyone in active dispute with this company should keep written records, use certified mail for verification requests (see your FDCPA rights above), and consider filing a CFPB complaint if standard resolution channels stall.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Frequently Asked Questions

How many debt collection complaints does The Regional Adjustment Bureau, Incorporated have?

109 debt-collection complaints against The Regional Adjustment Bureau, Incorporated appear in the CFPB record - 75.2% of the company's total complaint volume.

Does The Regional Adjustment Bureau, Incorporated respond to complaints on time?

99.3% of the CFPB complaints against The Regional Adjustment Bureau, Incorporated get a response within the expected window. That puts it among the more responsive collectors in the CFPB dataset.

Does The Regional Adjustment Bureau, Incorporated provide relief to consumers?

The Regional Adjustment Bureau, Incorporated closed 72.4% of resolved complaints with some form of consumer relief, monetary or non-monetary. This is a relatively high relief rate.

What type of debt does The Regional Adjustment Bureau, Incorporated primarily collect?

"Non-federal student loan" is the debt type The Regional Adjustment Bureau, Incorporated is most associated with in CFPB complaint data - see the full breakdown above.

What rights do I have against The Regional Adjustment Bureau, Incorporated?

Under the Fair Debt Collection Practices Act (FDCPA), you can request written debt verification within 30 days, dispute debts you believe are incorrect, demand the collector stop contacting you in writing, and file a complaint with the CFPB at consumerfinance.gov/complaint.

In how many states is The Regional Adjustment Bureau, Incorporated active?

The Regional Adjustment Bureau, Incorporated has received consumer complaints from 34 states and territories, based on CFPB data.

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.