CFPB Consumer Complaint Profile

The Regional Adjustment Bureau, Incorporated

Behind the CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

145
Total complaints
Mid-range
0
Last 12 months
99.3%
Timely response
Above median
34
States affected

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The verdict

The Regional Adjustment Bureau, Incorporated ranks #1112 of 3,843 financial companies by CFPB complaint volume. Its on-time response record is at the 66th percentile among companies with 100+ complaints.

Debt collection
most-complained product
NY
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

B
PlainCredit Trust Score
73/100
The Regional Adjustment Bureau, Incorporated · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B 99.3%
Share of complaints answered within the CFPB response window
Dispute Rate D 18.4%
Share of responses the consumer disputed (lower is better)
Relief Rate A+ 72.4%
Share of complaints closed with monetary or non-monetary relief

The Regional Adjustment Bureau, Incorporated vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

99.3% Higher than most higher than 66% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2017 to 2018 complete years

  • Annual CFPB complaint volume moved from 25 in 2017 to 8 in 2018 (2017 → 2018).

See the full year-over-year release diff

Reading this profile

Complaints by Product

Debt collection - I do not know 40
Student loan - Non-federal student loan 23
Debt collection - Non-federal student loan 21
Debt collection - Other (i.e. phone, health club, etc.) 18
Debt collection - Mortgage 7
Debt collection - Federal student loan 6
Debt collection - Other debt 5
Debt collection - Auto 4
Consumer Loan - Installment loan 4
Student loan - Private student loan 4

Top Issues

1.Cont'd attempts collect debt not owed 31
2.Communication tactics 28
3.Improper contact or sharing of info 20
4.Dealing with my lender or servicer 18
5.Disclosure verification of debt 15
6.Written notification about debt 6
7.False statements or representation 6
8.Problems when you are unable to pay 5
9.Dealing with your lender or servicer 4
10.Can't repay my loan 4

Complaints by Year

Year Complaints
2013 24
2014 33
2015 34
2016 21
2017 25
2018 8

Complaints by State (Top 15)

New York 17
Florida 15
California 14
Georgia 8
Maryland 7
North Carolina 6
Pennsylvania 6
Michigan 6
Texas 6
New Jersey 5
Virginia 5
Tennessee 4
Washington 4
Illinois 4
Vermont 4

Company Responses

Closed with non-monetary relief 104
Closed with explanation 38
Closed 2
Closed with monetary relief 1

What the CFPB Complaint Record Shows for The Regional Adjustment Bureau, Incorporated

The Regional Adjustment Bureau, Incorporated draws a multi-regional spread of CFPB complaints, filed by consumers in many parts of the country. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for The Regional Adjustment Bureau, Incorporated: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does The Regional Adjustment Bureau, Incorporated have?

The CFPB has logged 145 complaints against The Regional Adjustment Bureau, Incorporated to date, of which 0 came in over the last 12 months.

Does The Regional Adjustment Bureau, Incorporated respond to complaints on time?

CFPB complaints against The Regional Adjustment Bureau, Incorporated draw a 99.3% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for The Regional Adjustment Bureau, Incorporated?

Among all products tied to The Regional Adjustment Bureau, Incorporated, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with The Regional Adjustment Bureau, Incorporated?

Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about The Regional Adjustment Bureau, Incorporated; the full issue list with counts is above.

How do I file a complaint against The Regional Adjustment Bureau, Incorporated?

You can file a complaint against The Regional Adjustment Bureau, Incorporated directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about The Regional Adjustment Bureau, Incorporated?

Consumers in 34 states and territories have filed complaints about The Regional Adjustment Bureau, Incorporated with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

The Regional Adjustment Bureau, Incorporated's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.