CFPB Consumer Complaint Profile

The Regional Adjustment Bureau, Incorporated

Behind the 145 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-05-15

145
Total complaints
0
Last 12 months
99.3%
Timely response
34
States affected

The verdict

The Regional Adjustment Bureau, Incorporated ranks #1114 of 3,848 financial companies by CFPB complaint volume, with 145 complaints on record. Its on-time response rate is 99.3%, ahead of the 93% median among companies with 100+ complaints.

#1114
of 3,848 companies by volume
99.3%
answered on time
Debt collection
most-complained product
34
states with complaints
The Regional Adjustment Bureau, Incorporated timely response rate 99.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 40
Student loan - Non-federal student loan 23
Debt collection - Non-federal student loan 21
Debt collection - Other (i.e. phone, health club, etc.) 18
Debt collection - Mortgage 7
Debt collection - Federal student loan 6
Debt collection - Other debt 5
Debt collection - Auto 4
Consumer Loan - Installment loan 4
Student loan - Private student loan 4

Top Issues

1.Cont'd attempts collect debt not owed 31
2.Communication tactics 28
3.Improper contact or sharing of info 20
4.Dealing with my lender or servicer 18
5.Disclosure verification of debt 15
6.Written notification about debt 6
7.False statements or representation 6
8.Problems when you are unable to pay 5
9.Dealing with your lender or servicer 4
10.Can't repay my loan 4

Complaints by Year

Year Complaints
2013 24
2014 33
2015 34
2016 21
2017 25
2018 8

Complaints by State (Top 15)

New York 17
Florida 15
California 14
Georgia 8
Maryland 7
North Carolina 6
Pennsylvania 6
Michigan 6
Texas 6
New Jersey 5
Virginia 5
Tennessee 4
Washington 4
Illinois 4
Vermont 4

Company Responses

Closed with non-monetary relief 104
Closed with explanation 38
Closed 2
Closed with monetary relief 1

What the CFPB Complaint Record Shows for The Regional Adjustment Bureau, Incorporated

The Regional Adjustment Bureau, Incorporated carries 145 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 34 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

The Regional Adjustment Bureau, Incorporated's timely response rate stands at 99.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 18.4% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 72.4% closed with the consumer receiving monetary or non-monetary relief.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does The Regional Adjustment Bureau, Incorporated have?

The CFPB has logged 145 complaints against The Regional Adjustment Bureau, Incorporated to date, of which 0 came in over the last 12 months.

Does The Regional Adjustment Bureau, Incorporated respond to complaints on time?

99.3% of the CFPB complaints against The Regional Adjustment Bureau, Incorporated get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.

What product generates the most complaints for The Regional Adjustment Bureau, Incorporated?

Among all products tied to The Regional Adjustment Bureau, Incorporated, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with The Regional Adjustment Bureau, Incorporated?

Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about The Regional Adjustment Bureau, Incorporated; the full issue list with counts is above.

How do I file a complaint against The Regional Adjustment Bureau, Incorporated?

You can file a complaint against The Regional Adjustment Bureau, Incorporated directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about The Regional Adjustment Bureau, Incorporated?

Consumers in 34 states and territories have filed complaints about The Regional Adjustment Bureau, Incorporated with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026