United Accounts, Inc.

What the CFPB Record Shows for United Accounts, Inc.

PlainCredit places United Accounts, Inc. at #554 of 656 debt collectors by CFPB debt-collection complaint volume (16th percentile), matching the Collectors directory ranking. 120 debt-collection complaints against United Accounts, Inc. appear in the CFPB record - 86.3% of the 139 complaints filed about this entity. The 23 states and territories represented make this a multi-state operation by complaint volume. "Other debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The single most-cited specific issue is "Took or threatened to take negative or legal action" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

The company's timely response rate is 65.5%, meaning that share of CFPB-forwarded complaints received a reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly - persistently late responses are among the strongest predictors of CFPB supervisory attention toward debt collectors. Among resolved cases, 12.9% ended with monetary or non-monetary relief to the consumer. In 42.9% of resolved cases, the consumer formally disputed the response - a rough measure of how often the first resolution missed the mark.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

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