United Collection Bureau, Inc.
Open-data reference.
Debt Collector, CFPB Complaint Profile Specializes in: Medical debt
CFPB collection forwarding receipt
Forwarded record DC-UNITED-COLLECTION- United Collection Bureau, Inc.
1,491 DC complaints · rank #80/656 · 98.9% timely
- DC 1,491
- RANK #80/656
- TIMELY 98.9%
- RELIEF 0%
- DISPUTE 16.7%
- STATES 51
- ISSUE Attempts to collect debt no…
- RESP Closed with explanation
- PHOTO The Bureaus, Inc.
Volume peers
Photo peer: The Bureaus, Inc. (1,507)
United Collection Bureau, Inc.'s 1,491 debt-collection complaints sit next to The Bureaus, Inc. (1,507) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for United Collection Bureau, I… →
Debt Collection Complaint Breakdown
Top Complaint Issues
Company Responses
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 26 |
| 2014 | 82 |
| 2015 | 53 |
| 2016 | 53 |
| 2017 | 38 |
| 2018 | 64 |
| 2019 | 78 |
| 2020 | 82 |
| 2021 | 167 |
| 2022 | 150 |
| 2023 | 146 |
| 2024 | 244 |
| 2025 | 413 |
| 2026 | 88 |
Complaints by State (Top 15)
What the CFPB Record Shows for United Collection Bureau, Inc.
According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, United Collection Bureau, Inc. ranks #80 of 656 debt collectors by debt-collection complaint volume (88th percentile), using the same dc_complaints sort as the Collectors directory. The CFPB has logged 1,491 debt-collection complaints against United Collection Bureau, Inc., 88.5% of the 1,684 complaints filed against this entity overall. Consumers in 51 states and territories have filed reports, putting this collection operation in nationwide territory by complaint volume. "Medical debt" is the debt type named most often in complaints against this collector, the category consumers reach for most when filing a CFPB report. The specific issue named most is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction with this collector.
Within the Bureau's 15-day response window, this company answers 98.9% of forwarded complaints. That is at or above benchmark levels, pointing to an intake process working as intended. Of resolved cases, 0% closed with monetary or non-monetary relief to the consumer, which is a notably low relief ratio and worth weighing against the disputed-response percentage. Consumers formally disputed the company's response in 16.7% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.
Full complaint profile for United Collection Bureau, Inc. → · All debt collectors →
Nationwide collectors with similar complaint volume or dispute rates
Two CFPB peer sets for United Collection Bureau, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.
Similar complaint volume
Nearest collectors by debt-collection complaint count (1,491 here).
Similar dispute rates
Nearest collectors by share of complaints marked disputed (16.7% here).
Frequently asked questions
How many CFPB debt-collection complaints does United Collection Bureau, Inc. have?
The CFPB extract lists 1,491 debt-collection complaints against United Collection Bureau, Inc. (#80 of 656 collectors by volume).
Does United Collection Bureau, Inc. respond to CFPB complaints on time?
United Collection Bureau, Inc.'s timely response rate on CFPB complaints is 98.9%.
What issue do consumers cite most about United Collection Bureau, Inc.?
Consumers most often name "Attempts to collect debt not owed" when complaining about United Collection Bureau, Inc..
How should I read United Collection Bureau, Inc.'s CFPB complaint record?
Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.
Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data
Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.
Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.
Read our methodology - how this data is sourced, computed, and verified.