2026 data Public-data reference. official source

The Bureaus, Inc.

Sourced from the CFPB Consumer Complaint Database.

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Debt Collector, CFPB Complaint Profile Specializes in: Credit card debt

CFPB collection forwarding receipt

Forwarded record DC-THE-BUREAUS-INC The Bureaus, Inc.

1,507 DC complaints · rank #79/656 · 99.5% timely

  • DC 1,507
  • RANK #79/656
  • TIMELY 99.5%
  • RELIEF 0.1%
  • DISPUTE 23.2%
  • STATES 48
  • ISSUE Attempts to collect debt no…
  • RESP Closed with explanation
  • PHOTO Absolute Resolutions Corp.

Volume peers

Photo peer: Absolute Resolutions Corp. (1,515)

Absolute Resolutions Corp.1,515United Collection Bureau, In…1,491Midwest Recovery Systems1,541The Bureaus, Inc. (this)1,507
Debt-collection complaint volume neighbourhood (this collector + nearest volume peers)

The Bureaus, Inc.'s 1,507 debt-collection complaints sit next to Absolute Resolutions Corp. (1,515) on the volume neighbourhood; peer NAMES stay, and the receipt VALUES are this collector's. Full complaint profile for The Bureaus, Inc. →

Debt Collection Complaint Breakdown

I do not know 753
Credit card debt 561
Other debt 99
Credit card 71
Other (i.e. phone, health club, etc.) 7
Medical debt 5
Auto debt 4
Payday loan debt 4
Telecommunications debt 2
Auto 1

Top Complaint Issues

1.Attempts to collect debt not owed 693
2.Written notification about debt 368
3.Incorrect information on your report 242
4.False statements or representation 173
5.Took or threatened to take negative or legal action 143
6.Improper use of your report 93
7.Problem with a credit reporting company's investigation into an existing problem 69
8.Communication tactics 53
9.Problem with a company's investigation into an existing problem 38
10.Cont'd attempts collect debt not owed 34

Company Responses

Closed with explanation 1,970
Closed 3
Closed with non-monetary relief 2
In progress 2
Consumers who disputed the response 23.2%

Complaints by Year

Year Complaints
2013 13
2014 22
2015 24
2016 25
2017 40
2018 58
2019 60
2020 199
2021 356
2022 168
2023 116
2024 239
2025 508
2026 149

Complaints by State (Top 15)

Texas 247
Florida 241
California 185
New York 161
Georgia 138
Pennsylvania 122
Illinois 100
New Jersey 75
Maryland 57
Michigan 56
North Carolina 49
Ohio 44
Alabama 43
Tennessee 37
Louisiana 36

What the CFPB Record Shows for The Bureaus, Inc.

PlainCredit places The Bureaus, Inc. at #79 of 656 debt collectors by CFPB debt-collection complaint volume (88th percentile), matching the Collectors directory ranking. The Bureaus, Inc. has 1,507 debt-collection complaints on file with the CFPB, which represents 76.2% of the 1,977 total complaints the Bureau has received about this entity. Reports have originated from consumers in 48 states and territories, making this a nationwide collection operation as measured by complaint volume. The most common debt type behind these complaints is "Credit card debt," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

99.5% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That clears the industry benchmark, a sign the intake process is functioning on schedule. Among resolved cases, 0.1% ended with monetary or non-monetary relief to the consumer - a notably low rate worth weighing against the dispute percentage. The response was formally disputed in 23.2% of resolved cases, indicating how frequently the initial fix fell short.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

Full complaint profile for The Bureaus, Inc. → · All debt collectors →

Nationwide collectors with similar complaint volume or dispute rates

Two CFPB peer sets for The Bureaus, Inc.: nearest debt collectors by debt-collection complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the volume strip on the forwarding receipt above.

Similar complaint volume

Nearest collectors by debt-collection complaint count (1,507 here).

Absolute Resolutions Corp. 1,515 United Collection Bureau, Inc. 1,491 Midwest Recovery Systems 1,541 Expert Global Solutions, Inc. 1,548

Similar dispute rates

Nearest collectors by share of complaints marked disputed (23.2% here).

NCB Management Services Inc. 23.2% Credit Systems International, Inc. 23.1% Finance System of Richmond, Inc. 23.1% Lloyd & McDaniel, PLC 23.1%

Frequently asked questions

How many CFPB debt-collection complaints does The Bureaus, Inc. have?

1,507 debt-collection complaints name The Bureaus, Inc. in this CFPB extract - corpus rank #79/656.

Does The Bureaus, Inc. respond to CFPB complaints on time?

The timely-response rate for The Bureaus, Inc. in this extract is 99.5%.

What issue do consumers cite most about The Bureaus, Inc.?

Consumers most often name "Attempts to collect debt not owed" when complaining about The Bureaus, Inc..

How should I read The Bureaus, Inc.'s CFPB complaint record?

Treat the counts as a public complaint record, not a credit score or legal finding. Pair this page with PlainCredit guides on debt-collection rights and how to file a CFPB complaint if you have an active dispute.

Related guides: Debt collection rights · How to file a CFPB complaint · Reading CFPB complaint data

Source: Consumer Financial Protection Bureau Consumer Complaint Database · Q1 2026 Complaints filed against firms, not individuals. Data through March 2026.

Disclaimer: This information is provided for informational purposes only and does not constitute professional advice. Data is sourced from the CFPB Consumer Complaint Database. Consult a qualified professional before making decisions based on this data.

Read our methodology - how this data is sourced, computed, and verified.