Zwicker & Associates

What the CFPB Record Shows for Zwicker & Associates

According to the CFPB Consumer Complaint Database as aggregated by PlainCredit, Zwicker & Associates ranks #116 of 656 debt collectors by debt-collection complaint volume (82nd percentile), using the same dc_complaints sort as the Collectors directory. Zwicker & Associates has 864 debt-collection complaints on file with the CFPB, which represents 90.9% of the 951 total complaints the Bureau has received about this entity. Reports have originated from consumers in 41 states and territories, making this a nationwide collection operation as measured by complaint volume. The most common debt type behind these complaints is "Credit card debt," which is the category consumers most often describe when they file a CFPB report about this collector. The single most-cited specific issue is "Attempts to collect debt not owed" - a useful starting point for understanding where the friction between this collector and consumers most frequently occurs.

100% of CFPB-forwarded complaints against this company get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, pointing to an intake process working as intended. 8% of resolved cases against this company closed with some form of consumer relief, a notably low ratio worth weighing against the disputed-response percentage. Consumers formally disputed the company's response in 24.5% of resolved cases, signalling how often the initial resolution failed to satisfy the complainant.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers with an active dispute should consult a qualified consumer-protection attorney.

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