CFPB Consumer Complaint Profile
1 Stop Money Centers, LLC
What 14 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 14
- Total complaints
- 5
- Last 12 months
- 50%
- Timely response
- 5
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, 1 Stop Money Centers, LLC sits at #3318, with 14 complaints logged. It answers 50% of complaints on time - below the 93% median for companies with 100+ complaints.
- #3318
- of 3,848 companies by volume
- 50%
- answered on time
- Debt collection
- most-complained product
- 5
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 1 |
| 2018 | 3 |
| 2019 | 1 |
| 2020 | 2 |
| 2022 | 2 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for 1 Stop Money Centers, LLC
14 complaints against 1 Stop Money Centers, LLC appear in the CFPB record, including 5 from the trailing year. The 5 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
50% of CFPB-forwarded complaints against 1 Stop Money Centers, LLC get a reply inside the Bureau's 15-day window. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. In 0% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 28.6% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does 1 Stop Money Centers, LLC have?
1 Stop Money Centers, LLC has 14 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.
Does 1 Stop Money Centers, LLC respond to complaints on time?
1 Stop Money Centers, LLC has a 50% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for 1 Stop Money Centers, LLC?
Among all products tied to 1 Stop Money Centers, LLC, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with 1 Stop Money Centers, LLC?
Consumers most often cite "Took or threatened to take negative or legal action" when complaining about 1 Stop Money Centers, LLC; the full issue list with counts is above.
How do I file a complaint against 1 Stop Money Centers, LLC?
You can file a complaint against 1 Stop Money Centers, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about 1 Stop Money Centers, LLC?
The CFPB has recorded complaints against 1 Stop Money Centers, LLC from 5 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~14)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.