CFPB Consumer Complaint Profile

Paramount GR Holdings, LLC

What 1,490 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

1,490
Total complaints
708
Last 12 months
96.3%
Timely response
44
States affected

The verdict

Paramount GR Holdings, LLC ranks #254 of 3,848 financial companies by CFPB complaint volume, with 1,490 complaints on record. It answers 96.3% of complaints on time — above the 93% median for companies with 100+ complaints.

#254
of 3,848 companies by volume
96.3%
answered on time
Payday loan, title l…
most-complained product
44
states with complaints
Paramount GR Holdings, LLC timely response rate 96.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Payday loan, title loan, personal loan, or advance loan — Installment loan 560
Debt collection — Other debt 190
Payday loan, title loan, or personal loan — Installment loan 183
Credit reporting or other personal consumer reports — Credit reporting 143
Debt collection — I do not know 60
Mortgage — Other type of mortgage 60
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 50
Payday loan, title loan, personal loan, or advance loan — Personal line of credit 49
Mortgage — Conventional home mortgage 34
Payday loan, title loan, or personal loan — Personal line of credit 27

Top Issues

1.Charged fees or interest you didn't expect 215
2.Problem with additional add-on products or services 167
3.Getting the loan 143
4.Problem when making payments 142
5.Incorrect information on your report 111
6.Took or threatened to take negative or legal action 73
7.Attempts to collect debt not owed 71
8.Struggling to pay your loan 69
9.Trouble during payment process 59
10.Problem with the payoff process at the end of the loan 56

Complaints by Year

Year Complaints
2015 6
2016 7
2017 22
2018 19
2019 13
2020 25
2021 45
2022 142
2023 174
2024 256
2025 558
2026 223

Complaints by State (Top 15)

Texas 288
Florida 236
California 206
Arizona 71
Virginia 68
North Carolina 59
Georgia 54
Nevada 53
Colorado 48
South Carolina 32
Ohio 30
Maryland 30
Michigan 24
Illinois 24
Pennsylvania 24

Company Responses

Closed with explanation 1,451
Closed with monetary relief 19
In progress 17
Closed with non-monetary relief 3

What the CFPB Complaint Record Shows for Paramount GR Holdings, LLC

The CFPB Consumer Complaint Database has logged 1,490 complaints against Paramount GR Holdings, LLC overall, with 708 of those filed in the trailing 12 months. Reports have come from consumers in 44 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Payday loan, title loan, personal loan, or advance loan," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Charged fees or interest you didn't expect" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Paramount GR Holdings, LLC's timely response rate stands at 96.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 1.5% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Paramount GR Holdings, LLC have?

Paramount GR Holdings, LLC has 1,490 total consumer complaints filed with the CFPB, with 708 filed in the last 12 months.

Does Paramount GR Holdings, LLC respond to complaints on time?

Paramount GR Holdings, LLC has a 96.3% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Paramount GR Holdings, LLC?

The most complained-about product for Paramount GR Holdings, LLC is "Payday loan, title loan, personal loan, or advance loan." You can view the full product breakdown on this page.

What is the most common complaint issue with Paramount GR Holdings, LLC?

The most common issue reported by consumers about Paramount GR Holdings, LLC is "Charged fees or interest you didn't expect." All complaint issues are listed above with their counts.

How do I file a complaint against Paramount GR Holdings, LLC?

You can file a complaint against Paramount GR Holdings, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Paramount GR Holdings, LLC?

Consumers in 44 states and territories have filed complaints about Paramount GR Holdings, LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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