CFPB Consumer Complaint Profile

2288984 Ontario Inc.

Consumers have filed 401 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

401
Total complaints
133
Last 12 months
99.3%
Timely response
37
States affected

The verdict

Among 3,848 financial companies tracked by CFPB complaint volume, 2288984 Ontario Inc. sits at #575, with 401 complaints logged. Its on-time response rate is 99.3%, ahead of the 93% median among companies with 100+ complaints.

#575
of 3,848 companies by volume
99.3%
answered on time
Debt collection
most-complained product
37
states with complaints
2288984 Ontario Inc. timely response rate 99.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Payday loan debt 85
Debt collection - I do not know 60
Payday loan, title loan, personal loan, or advance loan - Personal line of credit 55
Credit reporting or other personal consumer reports - Credit reporting 47
Payday loan, title loan, or personal loan - Payday loan 39
Payday loan, title loan, or personal loan - Installment loan 19
Payday loan 17
Payday loan, title loan, personal loan, or advance loan - Installment loan 17
Payday loan, title loan, personal loan, or advance loan - Payday loan 15
Debt collection - Payday loan 11

Top Issues

1.Charged fees or interest you didn't expect 64
2.Took or threatened to take negative or legal action 52
3.Struggling to pay your loan 39
4.Attempts to collect debt not owed 33
5.Incorrect information on your report 30
6.Communication tactics 28
7.False statements or representation 22
8.Threatened to contact someone or share information improperly 17
9.Improper use of your report 14
10.Problem with the payoff process at the end of the loan 12

Complaints by Year

Year Complaints
2014 3
2015 6
2016 17
2017 22
2018 28
2019 24
2020 21
2021 26
2022 13
2023 26
2024 56
2025 123
2026 36

Complaints by State (Top 15)

Texas 70
Florida 66
Ohio 44
Michigan 32
Arizona 19
Tennessee 18
Maryland 17
Arkansas 14
Indiana 11
California 11
Alabama 9
Louisiana 8
Kansas 8
Minnesota 8
Wisconsin 6

Company Responses

Closed with explanation 390
Closed with monetary relief 6
Closed with non-monetary relief 5

What the CFPB Complaint Record Shows for 2288984 Ontario Inc.

The CFPB Consumer Complaint Database has logged 401 complaints against 2288984 Ontario Inc. overall, with 133 of those filed in the trailing 12 months. Reports have come from consumers in 37 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Charged fees or interest you didn't expect" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

2288984 Ontario Inc.'s timely response rate stands at 99.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 15.6% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 2.7% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does 2288984 Ontario Inc. have?

The CFPB has logged 401 complaints against 2288984 Ontario Inc. to date, of which 133 came in over the last 12 months.

Does 2288984 Ontario Inc. respond to complaints on time?

99.3% of the CFPB complaints against 2288984 Ontario Inc. get a response within the expected window. That is a strong response record by CFPB standards.

What product generates the most complaints for 2288984 Ontario Inc.?

"Debt collection" draws more CFPB complaints against 2288984 Ontario Inc. than any other product - see the full breakdown above.

What is the most common complaint issue with 2288984 Ontario Inc.?

"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against 2288984 Ontario Inc. - see all issues and counts above.

How do I file a complaint against 2288984 Ontario Inc.?

You can file a complaint against 2288984 Ontario Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about 2288984 Ontario Inc.?

The CFPB has recorded complaints against 2288984 Ontario Inc. from 37 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Similar Companies

Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026