CFPB Consumer Complaint Profile
TekCollect Inc.
Consumers have filed 1,773 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 1,773
- Total complaints
- 1,034
- Last 12 months
- 99.7%
- Timely response
- 50
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, TekCollect Inc. sits at #231, with 1,773 complaints logged. 99.7% of its complaints get an on-time reply, beating the 93% median for the 100+ complaint peer group.
- #231
- of 3,848 companies by volume
- 99.7%
- answered on time
- Debt collection
- most-complained product
- 50
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 5 |
| 2014 | 22 |
| 2015 | 26 |
| 2016 | 32 |
| 2017 | 41 |
| 2018 | 60 |
| 2019 | 40 |
| 2020 | 66 |
| 2021 | 66 |
| 2022 | 57 |
| 2023 | 74 |
| 2024 | 124 |
| 2025 | 954 |
| 2026 | 206 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for TekCollect Inc.
The CFPB Consumer Complaint Database has logged 1,773 complaints against TekCollect Inc. overall, with 1,034 of those filed in the trailing 12 months. Reports have come from consumers in 50 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, TekCollect Inc. answers 99.7% of forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. The company's response was formally disputed in 15.5% of resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 1.1% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does TekCollect Inc. have?
1,773 complaints have been filed against TekCollect Inc. with the CFPB overall - 1,034 of them in the past year.
Does TekCollect Inc. respond to complaints on time?
TekCollect Inc.'s CFPB timely-response rate is 99.7%. This is considered excellent.
What product generates the most complaints for TekCollect Inc.?
The most complained-about product for TekCollect Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with TekCollect Inc.?
Consumers most often cite "Attempts to collect debt not owed" when complaining about TekCollect Inc.; the full issue list with counts is above.
How do I file a complaint against TekCollect Inc.?
You can file a complaint against TekCollect Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about TekCollect Inc.?
The CFPB has recorded complaints against TekCollect Inc. from 50 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~1,773)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.