CFPB Consumer Complaint Profile

700 Credit Experts

What 67 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

67
Total complaints
Mid-range
62
Last 12 months
7.5%
Timely response
Bottom decile
17
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, 700 Credit Experts has accumulated 67 complaints, placing it #1580 by volume. On-time replies land at 7.5%, the 1st percentile for the 100+ complaint peer group.

#1580
of 3,843 companies by volume
7.5%
on time (1st pctile)
Credit reporting or …
most-complained product
17
states with complaints
F
PlainCredit Trust Score
31/100
700 Credit Experts · 2 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 7.5%
Share of complaints answered within the CFPB response window
Dispute Rate N/A N/A
Dispute field not reported for this company
Relief Rate B- 7.5%
Share of complaints closed with monetary or non-monetary relief

700 Credit Experts vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

7.5% Among the lowest higher than 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2024 to 2025 complete years

  • Annual CFPB complaint volume moved from 3 in 2024 to 63 in 2025 (2024 → 2025).

See the full year-over-year release diff

700 Credit Experts timely response rate 7.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 60
Debt or credit management - Credit repair services 6
Debt collection - Other debt 1

Top Issues

1.Improper use of your report 56
2.Didn't provide services promised 4
3.Incorrect information on your report 2
4.Credit monitoring or identity theft protection services 1
5.Charged upfront or unexpected fees 1
6.Problem with a company's investigation into an existing problem 1
7.Confusing or misleading advertising or marketing 1
8.Took or threatened to take negative or legal action 1

Complaints by Year

Year Complaints
2024 3
2025 63
2026year in progress 1

Complaints by State (Top 15)

Texas 18
California 11
North Carolina 8
Florida 5
Virginia 4
New York 3
Arizona 3
Georgia 3
Michigan 2
Pennsylvania 2
District of Columbia 2
Mississippi 1
Massachusetts 1
Alabama 1
New Jersey 1

Company Responses

Untimely response 59
Closed with non-monetary relief 4
Closed with explanation 3
Closed with monetary relief 1

What the CFPB Complaint Record Shows for 700 Credit Experts

700 Credit Experts carries 67 complaints in the CFPB's database, 62 of them filed within the past 12 months. Consumers spanning 17 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Credit reporting or other personal consumer reports," which sits at the top of the product breakdown. The specific issue named most within that category is "Improper use of your report," a reasonable starting point for understanding recurring friction.

700 Credit Experts's timely response rate stands at 7.5%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Among resolved complaints, the consumer-relief closure rate is 7.5%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does 700 Credit Experts have?

The CFPB has logged 67 complaints against 700 Credit Experts to date, of which 62 came in over the last 12 months.

Does 700 Credit Experts respond to complaints on time?

700 Credit Experts has a 7.5% timely response rate to CFPB complaints. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for 700 Credit Experts?

"Credit reporting or other personal consumer reports" draws more CFPB complaints against 700 Credit Experts than any other product - see the full breakdown above.

What is the most common complaint issue with 700 Credit Experts?

Consumers most often cite "Improper use of your report" when complaining about 700 Credit Experts; the full issue list with counts is above.

How do I file a complaint against 700 Credit Experts?

You can file a complaint against 700 Credit Experts directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about 700 Credit Experts?

700 Credit Experts has drawn CFPB complaints from 17 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Also handles Credit reporting or other personal consumer reports

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026