CFPB Consumer Complaint Profile
A.R.M. Solutions, Inc.
354 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 354
- Total complaints
- Above average
- 36
- Last 12 months
- 97.7%
- Timely response
- Below median
- 38
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, A.R.M. Solutions, Inc. sits at #620, with 354 complaints logged. It posts a 97.7% on-time response rate, the 45th percentile among companies with 100+ complaints.
- #620
- of 3,843 companies by volume
- 97.7%
- on time (45th pctile)
- Debt collection
- most-complained product
- 38
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
A.R.M. Solutions, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
97.7% Around the middle higher than 45% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 7 |
| 2014 | 14 |
| 2015 | 16 |
| 2016 | 21 |
| 2017 | 30 |
| 2018 | 28 |
| 2019 | 18 |
| 2020 | 18 |
| 2021 | 24 |
| 2022 | 51 |
| 2023 | 38 |
| 2024 | 43 |
| 2025 | 39 |
| 2026year in progress | 7 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for A.R.M. Solutions, Inc.
The CFPB Consumer Complaint Database has logged 354 complaints against A.R.M. Solutions, Inc. overall, with 36 of those filed in the trailing 12 months. Reports have come from consumers in 38 states and territories, making this a multi-regional complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
A.R.M. Solutions, Inc.'s timely response rate stands at 97.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is at or above benchmark levels, a sign the company handles intake and escalation well. Resolved cases drew a formal consumer-dispute rate of 8.2% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0.3%.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does A.R.M. Solutions, Inc. have?
The CFPB has logged 354 complaints against A.R.M. Solutions, Inc. to date, of which 36 came in over the last 12 months.
Does A.R.M. Solutions, Inc. respond to complaints on time?
A.R.M. Solutions, Inc.'s CFPB timely-response rate is 97.7%. That is a strong response record by CFPB standards.
What product generates the most complaints for A.R.M. Solutions, Inc.?
"Debt collection" draws more CFPB complaints against A.R.M. Solutions, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with A.R.M. Solutions, Inc.?
"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against A.R.M. Solutions, Inc. - see all issues and counts above.
How do I file a complaint against A.R.M. Solutions, Inc.?
You can file a complaint against A.R.M. Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about A.R.M. Solutions, Inc.?
A.R.M. Solutions, Inc. has drawn CFPB complaints from 38 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for A.R.M. Solutions, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (8.2% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.