CFPB Consumer Complaint Profile
John C. Heath, Attorney at Law, PLLC
What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 2,088
- Total complaints
- Among the highest
- 250
- Last 12 months
- 93.7%
- Timely response
- Below median
- 50
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, John C. Heath, Attorney at Law, PLLC places #202 by volume. For answering complaints on time it stands at the 25th percentile in the 100+ complaint peer group.
- Debt or credit manag…
- most-complained product
- TX
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
John C. Heath, Attorney at Law, PLLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
93.7% Around the middle higher than 25% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 584 in 2024 to 845 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 10 |
| 2015 | 15 |
| 2016 | 18 |
| 2017 | 48 |
| 2018 | 59 |
| 2019 | 89 |
| 2020 | 98 |
| 2021 | 90 |
| 2022 | 85 |
| 2023 | 147 |
| 2024 | 584 |
| 2025 | 845 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for John C. Heath, Attorney at Law, PLLC
John C. Heath, Attorney at Law, PLLC draws a nationwide spread of CFPB complaints, filed by consumers in many parts of the country. "Debt or credit management" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Didn't provide services promised" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for John C. Heath, Attorney at Law, PLLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count.
Similar dispute rates
Nearest companies by share of complaints marked disputed (8% here).
Also handles Debt or credit management
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does John C. Heath, Attorney at Law, PLLC have?
2,088 complaints have been filed against John C. Heath, Attorney at Law, PLLC with the CFPB overall - 250 of them in the past year.
Does John C. Heath, Attorney at Law, PLLC respond to complaints on time?
John C. Heath, Attorney at Law, PLLC's CFPB timely-response rate is 93.7%.
What product generates the most complaints for John C. Heath, Attorney at Law, PLLC?
Among all products tied to John C. Heath, Attorney at Law, PLLC, "Debt or credit management" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with John C. Heath, Attorney at Law, PLLC?
The most common issue reported by consumers about John C. Heath, Attorney at Law, PLLC is "Didn't provide services promised." All complaint issues are listed above with their counts.
How do I file a complaint against John C. Heath, Attorney at Law, PLLC?
You can file a complaint against John C. Heath, Attorney at Law, PLLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about John C. Heath, Attorney at Law, PLLC?
Consumers in 50 states and territories have filed complaints about John C. Heath, Attorney at Law, PLLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.