CFPB Consumer Complaint Profile
Above Lending, Inc.
24 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 24
- Total complaints
- Mid-range
- 11
- Last 12 months
- 95.8%
- Timely response
- Below median
- 12
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Above Lending, Inc. sits at #2628, with 24 complaints logged. It posts a 95.8% on-time response rate, the 33rd percentile among companies with 100+ complaints.
- #2628
- of 3,843 companies by volume
- 95.8%
- on time (33rd pctile)
- Payday loan, title l…
- most-complained product
- 12
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Above Lending, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.8% Around the middle higher than 33% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 4 |
| 2023 | 4 |
| 2024 | 3 |
| 2025 | 11 |
| 2026year in progress | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Above Lending, Inc.
Above Lending, Inc. carries 24 complaints in the CFPB's database, 11 of them filed within the past 12 months. Consumers spanning 12 states and territories have weighed in, giving this a geographically concentrated footprint. "Payday loan, title loan, personal loan, or advance loan" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Charged fees or interest you didn't expect" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
CFPB-forwarded complaints against Above Lending, Inc. draw a 95.8% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 8.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Above Lending, Inc. have?
The CFPB has logged 24 complaints against Above Lending, Inc. to date, of which 11 came in over the last 12 months.
Does Above Lending, Inc. respond to complaints on time?
Above Lending, Inc. has a 95.8% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Above Lending, Inc.?
"Payday loan, title loan, personal loan, or advance loan" draws more CFPB complaints against Above Lending, Inc. than any other product - see the full breakdown above.
What is the most common complaint issue with Above Lending, Inc.?
"Charged fees or interest you didn't expect" is the single most frequently cited issue in complaints against Above Lending, Inc. - see all issues and counts above.
How do I file a complaint against Above Lending, Inc.?
You can file a complaint against Above Lending, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Above Lending, Inc.?
The CFPB has recorded complaints against Above Lending, Inc. from 12 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Payday loan, title loan, personal loan, or advance loan
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.