CFPB Consumer Complaint Profile

ABR Recovery Services LLC.

Behind the 58 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

58
Total complaints
Mid-range
0
Last 12 months
98.3%
Timely response
Above median
15
States affected

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The verdict

58 CFPB complaints put ABR Recovery Services LLC. at #1697 out of 3,843 financial companies ranked by complaint volume. On-time replies land at 98.3%, the 51st percentile for the 100+ complaint peer group.

#1697
of 3,843 companies by volume
98.3%
on time (51st pctile)
Debt collection
most-complained product
15
states with complaints
C
PlainCredit Trust Score
57/100
ABR Recovery Services LLC. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response B- 98.3%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

ABR Recovery Services LLC. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

98.3% Higher than most higher than 51% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2018 to 2019 complete years

  • Annual CFPB complaint volume moved from 38 in 2018 to 3 in 2019 (2018 → 2019).

See the full year-over-year release diff

ABR Recovery Services LLC. timely response rate 98.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Credit card debt 35
Debt collection - I do not know 11
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 9
Credit reporting, credit repair services, or other personal consumer reports - Other personal consumer report 1
Debt collection - Other (i.e. phone, health club, etc.) 1
Debt collection - Credit card 1

Top Issues

1.Attempts to collect debt not owed 28
2.Written notification about debt 10
3.Incorrect information on your report 8
4.Took or threatened to take negative or legal action 4
5.False statements or representation 3
6.Cont'd attempts collect debt not owed 2
7.Problem with a credit reporting company's investigation into an existing problem 2
8.Communication tactics 1

Complaints by Year

Year Complaints
2017 17
2018 38
2019 3

Complaints by State (Top 15)

California 19
Texas 11
Florida 7
Kentucky 5
Pennsylvania 3
Illinois 2
New Jersey 2
Utah 2
Iowa 1
Maryland 1
New York 1
Louisiana 1
Massachusetts 1
Michigan 1
Indiana 1

Company Responses

Closed with explanation 58

What the CFPB Complaint Record Shows for ABR Recovery Services LLC.

ABR Recovery Services LLC. carries 58 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 15 states and territories have weighed in, giving this a multi-regional footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

CFPB-forwarded complaints against ABR Recovery Services LLC. draw a 98.3% reply rate inside the Bureau's 15-day window. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. The company's response carried a 0% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does ABR Recovery Services LLC. have?

The CFPB has logged 58 complaints against ABR Recovery Services LLC. to date, of which 0 came in over the last 12 months.

Does ABR Recovery Services LLC. respond to complaints on time?

ABR Recovery Services LLC. has a 98.3% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for ABR Recovery Services LLC.?

"Debt collection" draws more CFPB complaints against ABR Recovery Services LLC. than any other product - see the full breakdown above.

What is the most common complaint issue with ABR Recovery Services LLC.?

Consumers most often cite "Attempts to collect debt not owed" when complaining about ABR Recovery Services LLC.; the full issue list with counts is above.

How do I file a complaint against ABR Recovery Services LLC.?

You can file a complaint against ABR Recovery Services LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about ABR Recovery Services LLC.?

ABR Recovery Services LLC. has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for ABR Recovery Services LLC.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026