CFPB Consumer Complaint Profile

ABR Recovery Services LLC.

What 58 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

58
Total complaints
0
Last 12 months
98.3%
Timely response
15
States affected

The verdict

ABR Recovery Services LLC. ranks #1699 of 3,848 financial companies by CFPB complaint volume, with 58 complaints on record. It answers 98.3% of complaints on time — above the 93% median for companies with 100+ complaints.

#1699
of 3,848 companies by volume
98.3%
answered on time
Debt collection
most-complained product
15
states with complaints
ABR Recovery Services LLC. timely response rate 98.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Credit card debt 35
Debt collection — I do not know 11
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 9
Credit reporting, credit repair services, or other personal consumer reports — Other personal consumer report 1
Debt collection — Other (i.e. phone, health club, etc.) 1
Debt collection — Credit card 1

Top Issues

1.Attempts to collect debt not owed 28
2.Written notification about debt 10
3.Incorrect information on your report 8
4.Took or threatened to take negative or legal action 4
5.False statements or representation 3
6.Cont'd attempts collect debt not owed 2
7.Problem with a credit reporting company's investigation into an existing problem 2
8.Communication tactics 1

Complaints by Year

Year Complaints
2017 17
2018 38
2019 3

Complaints by State (Top 15)

California 19
Texas 11
Florida 7
Kentucky 5
Pennsylvania 3
Illinois 2
New Jersey 2
Utah 2
Iowa 1
Maryland 1
New York 1
Louisiana 1
Massachusetts 1
Michigan 1
Indiana 1

Company Responses

Closed with explanation 58

What the CFPB Complaint Record Shows for ABR Recovery Services LLC.

The CFPB Consumer Complaint Database has logged 58 complaints against ABR Recovery Services LLC. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 15 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

ABR Recovery Services LLC.'s timely response rate stands at 98.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does ABR Recovery Services LLC. have?

ABR Recovery Services LLC. has 58 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does ABR Recovery Services LLC. respond to complaints on time?

ABR Recovery Services LLC. has a 98.3% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for ABR Recovery Services LLC.?

The most complained-about product for ABR Recovery Services LLC. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with ABR Recovery Services LLC.?

The most common issue reported by consumers about ABR Recovery Services LLC. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against ABR Recovery Services LLC.?

You can file a complaint against ABR Recovery Services LLC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about ABR Recovery Services LLC.?

Consumers in 15 states and territories have filed complaints about ABR Recovery Services LLC. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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