CFPB Consumer Complaint Profile
Abra
88 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-08-14
- 88
- Total complaints
- Mid-range
- 47
- Last 12 months
- 39.8%
- Timely response
- Bottom decile
- 22
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Abra has accumulated 88 complaints, placing it #1409 by volume. Its on-time response rate is 39.8%, the 2nd percentile among companies with 100+ complaints.
- #1409
- of 3,843 companies by volume
- 39.8%
- on time (2nd pctile)
- Money transfer, virt…
- most-complained product
- 22
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Abra vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
39.8% Among the lowest higher than 2% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 18 in 2024 to 45 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 3 |
| 2022 | 12 |
| 2023 | 7 |
| 2024 | 18 |
| 2025 | 45 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Abra
The CFPB Consumer Complaint Database has logged 88 complaints against Abra overall, with 47 of those filed in the trailing 12 months. Reports have come from consumers in 22 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Money transfer, virtual currency, or money service," which sits at the top of the product breakdown. The specific issue named most within that category is "Fraud or scam," a reasonable starting point for understanding recurring friction.
Abra's timely response rate stands at 39.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 2.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Abra have?
The CFPB has logged 88 complaints against Abra to date, of which 47 came in over the last 12 months.
Does Abra respond to complaints on time?
CFPB complaints against Abra draw a 39.8% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Abra?
"Money transfer, virtual currency, or money service" draws more CFPB complaints against Abra than any other product - see the full breakdown above.
What is the most common complaint issue with Abra?
Consumers most often cite "Fraud or scam" when complaining about Abra; the full issue list with counts is above.
How do I file a complaint against Abra?
You can file a complaint against Abra directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Abra?
The CFPB has recorded complaints against Abra from 22 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Money transfer, virtual currency, or money service
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.