CFPB Consumer Complaint Profile
Abra
88 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 88
- Total complaints
- 47
- Last 12 months
- 39.8%
- Timely response
- 22
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Abra has accumulated 88 complaints, placing it #1411 by volume. Its on-time response rate is 39.8%, trailing the 93% median among companies with 100+ complaints.
- #1411
- of 3,848 companies by volume
- 39.8%
- answered on time
- Money transfer, virt…
- most-complained product
- 22
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 3 |
| 2022 | 12 |
| 2023 | 7 |
| 2024 | 18 |
| 2025 | 45 |
| 2026 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Abra
The CFPB Consumer Complaint Database has logged 88 complaints against Abra overall, with 47 of those filed in the trailing 12 months. Reports have come from consumers in 22 states and territories, making this a multi-regional complaint footprint. No product draws more complaints than "Money transfer, virtual currency, or money service," which sits at the top of the product breakdown. The specific issue named most within that category is "Fraud or scam," a reasonable starting point for understanding recurring friction.
Abra's timely response rate stands at 39.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. 2.3% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Abra have?
The CFPB has logged 88 complaints against Abra to date, of which 47 came in over the last 12 months.
Does Abra respond to complaints on time?
39.8% of the CFPB complaints against Abra get a response within the expected window. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Abra?
"Money transfer, virtual currency, or money service" draws more CFPB complaints against Abra than any other product - see the full breakdown above.
What is the most common complaint issue with Abra?
Consumers most often cite "Fraud or scam" when complaining about Abra; the full issue list with counts is above.
How do I file a complaint against Abra?
You can file a complaint against Abra directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Abra?
The CFPB has recorded complaints against Abra from 22 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~88)
Also handles Money transfer, virtual currency, or money service
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.