CFPB Consumer Complaint Profile

Absolute Recovery Services, LLC

218 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.

Data updated 2026-05-15

218
Total complaints
77
Last 12 months
76.1%
Timely response
15
States affected

The verdict

218 CFPB complaints put Absolute Recovery Services, LLC at #872 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 76.1%, trailing the 93% median among companies with 100+ complaints.

#872
of 3,848 companies by volume
76.1%
answered on time
Debt collection
most-complained product
15
states with complaints
Absolute Recovery Services, LLC timely response rate 76.1%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 58
Debt collection - Rental debt 53
Credit reporting or other personal consumer reports - Credit reporting 38
Debt collection - Other debt 33
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 17
Debt collection - Mortgage debt 8
Debt collection - Other (i.e. phone, health club, etc.) 5
Credit reporting or other personal consumer reports - Other personal consumer report 3
Debt or credit management - Debt settlement 2
Mortgage - Other type of mortgage 1

Top Issues

1.Attempts to collect debt not owed 76
2.Written notification about debt 38
3.Incorrect information on your report 33
4.False statements or representation 22
5.Improper use of your report 12
6.Took or threatened to take negative or legal action 11
7.Problem with a company's investigation into an existing problem 7
8.Problem with a credit reporting company's investigation into an existing problem 5
9.Communication tactics 3
10.Threatened to contact someone or share information improperly 3

Complaints by Year

Year Complaints
2014 1
2016 4
2017 5
2018 2
2019 6
2020 7
2021 24
2022 14
2023 26
2024 34
2025 75
2026 20

Complaints by State (Top 15)

Tennessee 132
Mississippi 32
Texas 14
Arkansas 9
Georgia 7
Alabama 6
Nevada 3
Ohio 3
Minnesota 3
Missouri 2
Virginia 1
Louisiana 1
Florida 1
North Carolina 1
California 1

Company Responses

Closed with explanation 211
Closed with non-monetary relief 6
Closed 1

What the CFPB Complaint Record Shows for Absolute Recovery Services, LLC

Absolute Recovery Services, LLC carries 218 complaints in the CFPB's database, 77 of them filed within the past 12 months. Consumers spanning 15 states and territories have weighed in, giving this a multi-regional footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

76.1% of CFPB-forwarded complaints against Absolute Recovery Services, LLC get a reply inside the Bureau's 15-day window. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. In 0% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 2.8% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Absolute Recovery Services, LLC have?

218 complaints have been filed against Absolute Recovery Services, LLC with the CFPB overall - 77 of them in the past year.

Does Absolute Recovery Services, LLC respond to complaints on time?

Absolute Recovery Services, LLC has a 76.1% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Absolute Recovery Services, LLC?

The most complained-about product for Absolute Recovery Services, LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Absolute Recovery Services, LLC?

"Attempts to collect debt not owed" is the single most frequently cited issue in complaints against Absolute Recovery Services, LLC - see all issues and counts above.

How do I file a complaint against Absolute Recovery Services, LLC?

You can file a complaint against Absolute Recovery Services, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Absolute Recovery Services, LLC?

Absolute Recovery Services, LLC has drawn CFPB complaints from 15 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026