CFPB Consumer Complaint Profile
Accelerated Collection Service, Inc
29 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 29
- Total complaints
- 3
- Last 12 months
- 37.9%
- Timely response
- 4
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Accelerated Collection Service, Inc has accumulated 29 complaints, placing it #2385 by volume. It answers 37.9% of complaints on time - below the 93% median for companies with 100+ complaints.
- #2385
- of 3,848 companies by volume
- 37.9%
- answered on time
- Debt collection
- most-complained product
- 4
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 3 |
| 2015 | 2 |
| 2016 | 4 |
| 2017 | 2 |
| 2019 | 1 |
| 2020 | 1 |
| 2021 | 1 |
| 2022 | 5 |
| 2023 | 1 |
| 2024 | 4 |
| 2025 | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Accelerated Collection Service, Inc
Accelerated Collection Service, Inc carries 29 complaints in the CFPB's database, 3 of them filed within the past 12 months. Consumers spanning 4 states and territories have weighed in, giving this a geographically concentrated footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Written notification about debt" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
37.9% of CFPB-forwarded complaints against Accelerated Collection Service, Inc get a reply inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 10% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Accelerated Collection Service, Inc have?
The CFPB has logged 29 complaints against Accelerated Collection Service, Inc to date, of which 3 came in over the last 12 months.
Does Accelerated Collection Service, Inc respond to complaints on time?
37.9% of the CFPB complaints against Accelerated Collection Service, Inc get a response within the expected window. That falls well short of the 95% benchmark most companies clear.
What product generates the most complaints for Accelerated Collection Service, Inc?
The most complained-about product for Accelerated Collection Service, Inc is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Accelerated Collection Service, Inc?
"Written notification about debt" is the single most frequently cited issue in complaints against Accelerated Collection Service, Inc - see all issues and counts above.
How do I file a complaint against Accelerated Collection Service, Inc?
You can file a complaint against Accelerated Collection Service, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Accelerated Collection Service, Inc?
Consumers in 4 states and territories have filed complaints about Accelerated Collection Service, Inc with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~29)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.