CFPB Consumer Complaint Profile
Expert Global Solutions, Inc.
Consumers have filed 1,821 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 1,821
- Total complaints
- 0
- Last 12 months
- 99.8%
- Timely response
- 53
- States affected
The verdict
Out of 3,848 financial companies in the CFPB database, Expert Global Solutions, Inc. has accumulated 1,821 complaints, placing it #222 by volume. Its on-time response rate is 99.8%, ahead of the 93% median among companies with 100+ complaints.
- #222
- of 3,848 companies by volume
- 99.8%
- answered on time
- Debt collection
- most-complained product
- 53
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 538 |
| 2014 | 1,077 |
| 2015 | 106 |
| 2016 | 33 |
| 2017 | 32 |
| 2018 | 20 |
| 2019 | 15 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Expert Global Solutions, Inc.
The CFPB Consumer Complaint Database has logged 1,821 complaints against Expert Global Solutions, Inc. overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 53 states and territories, making this a nationwide complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Expert Global Solutions, Inc. answers 99.8% of forwarded complaints. That clears the industry benchmark, pointing to intake and escalation processes that are working as intended. Consumers formally disputed the company's response in 9.6% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 0.3% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Expert Global Solutions, Inc. have?
1,821 complaints have been filed against Expert Global Solutions, Inc. with the CFPB overall - 0 of them in the past year.
Does Expert Global Solutions, Inc. respond to complaints on time?
99.8% of the CFPB complaints against Expert Global Solutions, Inc. get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Expert Global Solutions, Inc.?
The most complained-about product for Expert Global Solutions, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Expert Global Solutions, Inc.?
Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Expert Global Solutions, Inc.; the full issue list with counts is above.
How do I file a complaint against Expert Global Solutions, Inc.?
You can file a complaint against Expert Global Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Expert Global Solutions, Inc.?
Consumers in 53 states and territories have filed complaints about Expert Global Solutions, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~1,821)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.