CFPB Consumer Complaint Profile
Expert Global Solutions, Inc.
Consumers have filed complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 1,821
- Total complaints
- Among the highest
- 0
- Last 12 months
- 99.8%
- Timely response
- Top decile
- 53
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Expert Global Solutions, Inc. places #222 by volume. Its on-time response record is at the 79th percentile among companies with 100+ complaints.
- Debt collection
- most-complained product
- FL
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Expert Global Solutions, Inc. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.8% Top 21% higher than 79% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 538 |
| 2014 | 1,077 |
| 2015 | 106 |
| 2016 | 33 |
| 2017 | 32 |
| 2018 | 20 |
| 2019 | 15 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Expert Global Solutions, Inc.
The CFPB Consumer Complaint Database shows a nationwide complaint footprint for Expert Global Solutions, Inc., with consumers across the country filing against it. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Cont'd attempts collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, the timely-response measure shows how often forwarded complaints get a reply. This company's rate clears the industry benchmark, pointing to intake and escalation processes that are working as intended. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Expert Global Solutions, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count.
Similar dispute rates
Nearest companies by share of complaints marked disputed (9.6% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Expert Global Solutions, Inc. have?
1,821 complaints have been filed against Expert Global Solutions, Inc. with the CFPB overall - 0 of them in the past year.
Does Expert Global Solutions, Inc. respond to complaints on time?
CFPB complaints against Expert Global Solutions, Inc. draw a 99.8% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Expert Global Solutions, Inc.?
The most complained-about product for Expert Global Solutions, Inc. is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Expert Global Solutions, Inc.?
Consumers most often cite "Cont'd attempts collect debt not owed" when complaining about Expert Global Solutions, Inc.; the full issue list with counts is above.
How do I file a complaint against Expert Global Solutions, Inc.?
You can file a complaint against Expert Global Solutions, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Expert Global Solutions, Inc.?
Consumers in 53 states and territories have filed complaints about Expert Global Solutions, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.