CFPB Consumer Complaint Profile
Accelerated Servicing Group LLC
71 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 71
- Total complaints
- 5
- Last 12 months
- 35.2%
- Timely response
- 29
- States affected
The verdict
71 CFPB complaints put Accelerated Servicing Group LLC at #1554 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 35.2%, trailing the 93% median among companies with 100+ complaints.
- #1554
- of 3,848 companies by volume
- 35.2%
- answered on time
- Debt collection
- most-complained product
- 29
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2016 | 1 |
| 2017 | 5 |
| 2018 | 7 |
| 2019 | 3 |
| 2020 | 3 |
| 2022 | 46 |
| 2023 | 1 |
| 2025 | 3 |
| 2026 | 2 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Accelerated Servicing Group LLC
Accelerated Servicing Group LLC carries 71 complaints in the CFPB's database, 5 of them filed within the past 12 months. Consumers spanning 29 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Accelerated Servicing Group LLC answers 35.2% of forwarded complaints. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. In 0% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Accelerated Servicing Group LLC have?
71 complaints have been filed against Accelerated Servicing Group LLC with the CFPB overall - 5 of them in the past year.
Does Accelerated Servicing Group LLC respond to complaints on time?
Accelerated Servicing Group LLC's CFPB timely-response rate is 35.2%. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Accelerated Servicing Group LLC?
The most complained-about product for Accelerated Servicing Group LLC is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Accelerated Servicing Group LLC?
The most common issue reported by consumers about Accelerated Servicing Group LLC is "Communication tactics." All complaint issues are listed above with their counts.
How do I file a complaint against Accelerated Servicing Group LLC?
You can file a complaint against Accelerated Servicing Group LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Accelerated Servicing Group LLC?
The CFPB has recorded complaints against Accelerated Servicing Group LLC from 29 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~71)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.