CFPB Consumer Complaint Profile
Account Control Systems, Inc
20 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 20
- Total complaints
- 0
- Last 12 months
- 80%
- Timely response
- 12
- States affected
The verdict
20 CFPB complaints put Account Control Systems, Inc at #2864 out of 3,848 financial companies ranked by complaint volume. Its on-time response rate is 80%, trailing the 93% median among companies with 100+ complaints.
- #2864
- of 3,848 companies by volume
- 80%
- answered on time
- Debt collection
- most-complained product
- 12
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 5 |
| 2015 | 5 |
| 2017 | 2 |
| 2018 | 2 |
| 2019 | 3 |
| 2020 | 1 |
| 2021 | 1 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Account Control Systems, Inc
The CFPB Consumer Complaint Database has logged 20 complaints against Account Control Systems, Inc overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 12 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Written notification about debt" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
80% of CFPB-forwarded complaints against Account Control Systems, Inc get a reply inside the Bureau's 15-day window. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. In 0% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. 20% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Account Control Systems, Inc have?
Account Control Systems, Inc has 20 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Account Control Systems, Inc respond to complaints on time?
80% of the CFPB complaints against Account Control Systems, Inc get a response within the expected window.
What product generates the most complaints for Account Control Systems, Inc?
Among all products tied to Account Control Systems, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Account Control Systems, Inc?
The most common issue reported by consumers about Account Control Systems, Inc is "Written notification about debt." All complaint issues are listed above with their counts.
How do I file a complaint against Account Control Systems, Inc?
You can file a complaint against Account Control Systems, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Account Control Systems, Inc?
Account Control Systems, Inc has drawn CFPB complaints from 12 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~20)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.