CFPB Consumer Complaint Profile

Account Recovery Service, Inc. (WI)

Behind the 12 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.

Data updated 2026-08-14

12
Total complaints
Below average
0
Last 12 months
0%
Timely response
Bottom decile
8
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Account Recovery Service, Inc. (WI) has accumulated 12 complaints, placing it #3492 by volume. It posts a 0% on-time response rate, the 0th percentile among companies with 100+ complaints.

#3492
of 3,843 companies by volume
0%
on time (0th pctile)
Debt collection
most-complained product
8
states with complaints
F
PlainCredit Trust Score
30/100
Account Recovery Service, Inc. (WI) · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 0.0%
Share of complaints answered within the CFPB response window
Dispute Rate A+ 0.0%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Account Recovery Service, Inc. (WI) vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

0% Among the lowest in the bottom 1% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Account Recovery Service, Inc. (WI) timely response rate 0.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical 4
Debt collection - Other debt 3
Debt collection - I do not know 2
Debt collection - Other (i.e. phone, health club, etc.) 2
Debt collection - Medical debt 1

Top Issues

1.Attempts to collect debt not owed 3
2.Cont'd attempts collect debt not owed 3
3.Communication tactics 2
4.Disclosure verification of debt 2
5.Written notification about debt 1
6.False statements or representation 1

Complaints by Year

Year Complaints
2014 5
2015 1
2017 2
2018 3
2020 1

Complaints by State (Top 15)

Illinois 3
Wisconsin 3
Florida 1
Mississippi 1
Texas 1
Oklahoma 1
Alabama 1
Indiana 1

Company Responses

Untimely response 9
Closed with explanation 3

What the CFPB Complaint Record Shows for Account Recovery Service, Inc. (WI)

12 complaints against Account Recovery Service, Inc. (WI) appear in the CFPB record, including 0 from the trailing year. The 8 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

Account Recovery Service, Inc. (WI)'s timely response rate stands at 0%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is far under the 95% benchmark - a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response at a 0% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Account Recovery Service, Inc. (WI) have?

Account Recovery Service, Inc. (WI) has 12 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.

Does Account Recovery Service, Inc. (WI) respond to complaints on time?

Account Recovery Service, Inc. (WI) has a 0% timely response rate to CFPB complaints. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Account Recovery Service, Inc. (WI)?

The most complained-about product for Account Recovery Service, Inc. (WI) is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Account Recovery Service, Inc. (WI)?

Consumers most often cite "Attempts to collect debt not owed" when complaining about Account Recovery Service, Inc. (WI); the full issue list with counts is above.

How do I file a complaint against Account Recovery Service, Inc. (WI)?

You can file a complaint against Account Recovery Service, Inc. (WI) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Account Recovery Service, Inc. (WI)?

The CFPB has recorded complaints against Account Recovery Service, Inc. (WI) from 8 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Account Recovery Service, Inc. (WI): nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Similar dispute rates

Nearest companies by share of complaints marked disputed (0% here).

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026