CFPB Consumer Complaint Profile
Account Services Collections, Inc
Behind the 94 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-05-15
- 94
- Total complaints
- 0
- Last 12 months
- 97.9%
- Timely response
- 14
- States affected
The verdict
94 CFPB complaints put Account Services Collections, Inc at #1367 out of 3,848 financial companies ranked by complaint volume. It answers 97.9% of complaints on time - above the 93% median for companies with 100+ complaints.
- #1367
- of 3,848 companies by volume
- 97.9%
- answered on time
- Debt collection
- most-complained product
- 14
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 1 |
| 2014 | 9 |
| 2015 | 11 |
| 2016 | 15 |
| 2017 | 22 |
| 2018 | 14 |
| 2019 | 8 |
| 2020 | 14 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Account Services Collections, Inc
Account Services Collections, Inc carries 94 complaints in the CFPB's database, 0 of them filed within the past 12 months. Consumers spanning 14 states and territories have weighed in, giving this a geographically concentrated footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Cont'd attempts collect debt not owed," a reasonable starting point for understanding recurring friction.
97.9% of CFPB-forwarded complaints against Account Services Collections, Inc get a reply inside the Bureau's 15-day window. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response in 17.8% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Among resolved complaints, 55.3% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Account Services Collections, Inc have?
The CFPB has logged 94 complaints against Account Services Collections, Inc to date, of which 0 came in over the last 12 months.
Does Account Services Collections, Inc respond to complaints on time?
Account Services Collections, Inc has a 97.9% timely response rate to CFPB complaints. This is considered excellent.
What product generates the most complaints for Account Services Collections, Inc?
Among all products tied to Account Services Collections, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Account Services Collections, Inc?
The most common issue reported by consumers about Account Services Collections, Inc is "Cont'd attempts collect debt not owed." All complaint issues are listed above with their counts.
How do I file a complaint against Account Services Collections, Inc?
You can file a complaint against Account Services Collections, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Account Services Collections, Inc?
The CFPB has recorded complaints against Account Services Collections, Inc from 14 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~94)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.