CFPB Consumer Complaint Profile
Accounts Management, Inc
Behind the 54 CFPB complaints on file for this company is a data trail showing how it typically handles credit, billing and collection disputes.
Data updated 2026-08-14
- 54
- Total complaints
- Mid-range
- 8
- Last 12 months
- 87%
- Timely response
- Bottom quartile
- 10
- States affected
The verdict
Out of 3,843 financial companies in the CFPB database, Accounts Management, Inc has accumulated 54 complaints, placing it #1757 by volume. It posts a 87% on-time response rate, the 14th percentile among companies with 100+ complaints.
- #1757
- of 3,843 companies by volume
- 87%
- on time (14th pctile)
- Debt collection
- most-complained product
- 10
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Accounts Management, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
87% Among the lowest higher than 14% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2013 | 2 |
| 2014 | 1 |
| 2015 | 3 |
| 2016 | 3 |
| 2017 | 4 |
| 2018 | 5 |
| 2019 | 2 |
| 2020 | 4 |
| 2021 | 3 |
| 2022 | 2 |
| 2023 | 8 |
| 2024 | 7 |
| 2025 | 10 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Accounts Management, Inc
The CFPB Consumer Complaint Database has logged 54 complaints against Accounts Management, Inc overall, with 8 of those filed in the trailing 12 months. Reports have come from consumers in 10 states and territories, making this a geographically concentrated complaint footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Accounts Management, Inc posts a 87% reply rate on forwarded complaints. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response carried a 9.1% formal-dispute rate on resolved cases, indicating how frequently the initial fix fell short. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Accounts Management, Inc have?
Accounts Management, Inc has 54 total consumer complaints filed with the CFPB, with 8 filed in the last 12 months.
Does Accounts Management, Inc respond to complaints on time?
CFPB complaints against Accounts Management, Inc draw a 87% timely-response rate inside the expected window.
What product generates the most complaints for Accounts Management, Inc?
Among all products tied to Accounts Management, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Accounts Management, Inc?
Consumers most often cite "Communication tactics" when complaining about Accounts Management, Inc; the full issue list with counts is above.
How do I file a complaint against Accounts Management, Inc?
You can file a complaint against Accounts Management, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Accounts Management, Inc?
The CFPB has recorded complaints against Accounts Management, Inc from 10 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Accounts Management, Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar dispute rates
Nearest companies by share of complaints marked disputed (9.1% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.