CFPB Consumer Complaint Profile
Acxiom Corp.
Consumers have filed 43 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 43
- Total complaints
- Mid-range
- 31
- Last 12 months
- 95.3%
- Timely response
- Below median
- 16
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Acxiom Corp. sits at #1975, with 43 complaints logged. Its on-time response rate is 95.3%, the 30th percentile among companies with 100+ complaints.
- #1975
- of 3,843 companies by volume
- 95.3%
- on time (30th pctile)
- Credit reporting or …
- most-complained product
- 16
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Acxiom Corp. vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
95.3% Around the middle higher than 30% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 3 in 2024 to 27 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2017 | 2 |
| 2018 | 4 |
| 2019 | 1 |
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 27 |
| 2026year in progress | 5 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Acxiom Corp.
Acxiom Corp. carries 43 complaints in the CFPB's database, 31 of them filed within the past 12 months. Consumers spanning 16 states and territories have weighed in, giving this a multi-regional footprint. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Improper use of your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Acxiom Corp. posts a 95.3% reply rate on forwarded complaints. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Among resolved complaints, 14% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Acxiom Corp. have?
43 complaints have been filed against Acxiom Corp. with the CFPB overall - 31 of them in the past year.
Does Acxiom Corp. respond to complaints on time?
Acxiom Corp. has a 95.3% timely response rate to CFPB complaints. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Acxiom Corp.?
The most complained-about product for Acxiom Corp. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.
What is the most common complaint issue with Acxiom Corp.?
The most common issue reported by consumers about Acxiom Corp. is "Improper use of your report." All complaint issues are listed above with their counts.
How do I file a complaint against Acxiom Corp.?
You can file a complaint against Acxiom Corp. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Acxiom Corp.?
The CFPB has recorded complaints against Acxiom Corp. from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.