CFPB Consumer Complaint Profile
Adobe Settlement Group, LLC
Consumers have filed 10 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-05-15
- 10
- Total complaints
- 8
- Last 12 months
- 10%
- Timely response
- 7
- States affected
The verdict
Adobe Settlement Group, LLC ranks #3720 of 3,848 financial companies by CFPB complaint volume, with 10 complaints on record. 10% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #3720
- of 3,848 companies by volume
- 10%
- answered on time
- Credit card
- most-complained product
- 7
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2022 | 1 |
| 2025 | 5 |
| 2026 | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Adobe Settlement Group, LLC
10 complaints against Adobe Settlement Group, LLC appear in the CFPB record, including 8 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Credit card," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Advertising and marketing, including promotional offers," a reasonable starting point for understanding recurring friction.
10% of CFPB-forwarded complaints against Adobe Settlement Group, LLC get a reply inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Adobe Settlement Group, LLC have?
10 complaints have been filed against Adobe Settlement Group, LLC with the CFPB overall - 8 of them in the past year.
Does Adobe Settlement Group, LLC respond to complaints on time?
10% of the CFPB complaints against Adobe Settlement Group, LLC get a response within the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Adobe Settlement Group, LLC?
"Credit card" draws more CFPB complaints against Adobe Settlement Group, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Adobe Settlement Group, LLC?
Consumers most often cite "Advertising and marketing, including promotional offers" when complaining about Adobe Settlement Group, LLC; the full issue list with counts is above.
How do I file a complaint against Adobe Settlement Group, LLC?
You can file a complaint against Adobe Settlement Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Adobe Settlement Group, LLC?
The CFPB has recorded complaints against Adobe Settlement Group, LLC from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~10)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.