CFPB Consumer Complaint Profile
Adobe Settlement Group, LLC
Consumers have filed 10 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 10
- Total complaints
- Below average
- 8
- Last 12 months
- 10%
- Timely response
- Bottom decile
- 7
- States affected
The verdict
Adobe Settlement Group, LLC ranks #3715 of 3,843 financial companies by CFPB complaint volume, with 10 complaints on record. On-time replies land at 10%, the 1st percentile for the 100+ complaint peer group.
- #3715
- of 3,843 companies by volume
- 10%
- on time (1st pctile)
- Credit card
- most-complained product
- 7
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Adobe Settlement Group, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
10% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2021 | 1 |
| 2022 | 1 |
| 2025 | 5 |
| 2026year in progress | 3 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Adobe Settlement Group, LLC
10 complaints against Adobe Settlement Group, LLC appear in the CFPB record, including 8 from the trailing year. The 7 states and territories represented put this footprint in geographically concentrated territory. The single largest complaint category is "Credit card," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Advertising and marketing, including promotional offers," a reasonable starting point for understanding recurring friction.
CFPB-forwarded complaints against Adobe Settlement Group, LLC draw a 10% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Among resolved complaints, 0% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Adobe Settlement Group, LLC have?
10 complaints have been filed against Adobe Settlement Group, LLC with the CFPB overall - 8 of them in the past year.
Does Adobe Settlement Group, LLC respond to complaints on time?
CFPB complaints against Adobe Settlement Group, LLC draw a 10% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.
What product generates the most complaints for Adobe Settlement Group, LLC?
"Credit card" draws more CFPB complaints against Adobe Settlement Group, LLC than any other product - see the full breakdown above.
What is the most common complaint issue with Adobe Settlement Group, LLC?
Consumers most often cite "Advertising and marketing, including promotional offers" when complaining about Adobe Settlement Group, LLC; the full issue list with counts is above.
How do I file a complaint against Adobe Settlement Group, LLC?
You can file a complaint against Adobe Settlement Group, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Adobe Settlement Group, LLC?
The CFPB has recorded complaints against Adobe Settlement Group, LLC from 7 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Also handles Credit card
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.