CFPB Consumer Complaint Profile
Atlanticus Services Corporation
What 4,699 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 4,699
- Total complaints
- Among the highest
- 1,308
- Last 12 months
- 91.4%
- Timely response
- Bottom quartile
- 53
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Atlanticus Services Corporation sits at #110, with 4,699 complaints logged. On-time replies land at 91.4%, the 20th percentile for the 100+ complaint peer group.
- #110
- of 3,843 companies by volume
- 91.4%
- on time (20th pctile)
- Credit card
- most-complained product
- 53
- states with complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Atlanticus Services Corporation vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
91.4% Among the lowest higher than 20% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 871 in 2024 to 1,235 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 37 |
| 2015 | 69 |
| 2016 | 47 |
| 2017 | 57 |
| 2018 | 97 |
| 2019 | 115 |
| 2020 | 198 |
| 2021 | 289 |
| 2022 | 585 |
| 2023 | 754 |
| 2024 | 871 |
| 2025 | 1,235 |
| 2026year in progress | 345 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Atlanticus Services Corporation
Atlanticus Services Corporation carries 4,699 complaints in the CFPB's database, 1,308 of them filed within the past 12 months. Consumers spanning 53 states and territories have weighed in, giving this a nationwide footprint. "Credit card" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Atlanticus Services Corporation posts a 91.4% reply rate on forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response at a 12.2% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 31% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Atlanticus Services Corporation have?
Atlanticus Services Corporation has 4,699 total consumer complaints filed with the CFPB, with 1,308 filed in the last 12 months.
Does Atlanticus Services Corporation respond to complaints on time?
Atlanticus Services Corporation's CFPB timely-response rate is 91.4%.
What product generates the most complaints for Atlanticus Services Corporation?
The most complained-about product for Atlanticus Services Corporation is "Credit card." You can view the full product breakdown on this page.
What is the most common complaint issue with Atlanticus Services Corporation?
The most common issue reported by consumers about Atlanticus Services Corporation is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Atlanticus Services Corporation?
You can file a complaint against Atlanticus Services Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Atlanticus Services Corporation?
Atlanticus Services Corporation has drawn CFPB complaints from 53 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Atlanticus Services Corporation: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (4,699 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (12.2% here).
Also handles Credit card
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Atlanticus Services Corporation have?
Atlanticus Services Corporation has 4,699 total consumer complaints filed with the CFPB, with 1,308 filed in the last 12 months.
Does Atlanticus Services Corporation respond to complaints on time?
Atlanticus Services Corporation's CFPB timely-response rate is 91.4%.
What product generates the most complaints for Atlanticus Services Corporation?
The most complained-about product for Atlanticus Services Corporation is "Credit card." You can view the full product breakdown on this page.
What is the most common complaint issue with Atlanticus Services Corporation?
The most common issue reported by consumers about Atlanticus Services Corporation is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Atlanticus Services Corporation?
You can file a complaint against Atlanticus Services Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Atlanticus Services Corporation?
Atlanticus Services Corporation has drawn CFPB complaints from 53 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.