CFPB Consumer Complaint Profile
Atlanticus Services Corporation
What 4,699 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 4,699
- Total complaints
- 1,308
- Last 12 months
- 91.4%
- Timely response
- 53
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Atlanticus Services Corporation sits at #110, with 4,699 complaints logged. 91.4% of its complaints get an on-time reply, falling short of the 93% median for the 100+ complaint peer group.
- #110
- of 3,848 companies by volume
- 91.4%
- answered on time
- Credit card
- most-complained product
- 53
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 37 |
| 2015 | 69 |
| 2016 | 47 |
| 2017 | 57 |
| 2018 | 97 |
| 2019 | 115 |
| 2020 | 198 |
| 2021 | 289 |
| 2022 | 585 |
| 2023 | 754 |
| 2024 | 871 |
| 2025 | 1,235 |
| 2026 | 345 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Atlanticus Services Corporation
Atlanticus Services Corporation carries 4,699 complaints in the CFPB's database, 1,308 of them filed within the past 12 months. Consumers spanning 53 states and territories have weighed in, giving this a nationwide footprint. "Credit card" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Incorrect information on your report" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Within the Bureau's 15-day response window, Atlanticus Services Corporation answers 91.4% of forwarded complaints. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 12.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. 31% of resolved complaints ended with some monetary or non-monetary relief for the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Atlanticus Services Corporation have?
Atlanticus Services Corporation has 4,699 total consumer complaints filed with the CFPB, with 1,308 filed in the last 12 months.
Does Atlanticus Services Corporation respond to complaints on time?
Atlanticus Services Corporation's CFPB timely-response rate is 91.4%.
What product generates the most complaints for Atlanticus Services Corporation?
The most complained-about product for Atlanticus Services Corporation is "Credit card." You can view the full product breakdown on this page.
What is the most common complaint issue with Atlanticus Services Corporation?
The most common issue reported by consumers about Atlanticus Services Corporation is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Atlanticus Services Corporation?
You can file a complaint against Atlanticus Services Corporation directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Atlanticus Services Corporation?
Atlanticus Services Corporation has drawn CFPB complaints from 53 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~4,699)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.