CFPB Consumer Complaint Profile

Avant Holding Company, Inc.

What 2,533 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

2,533
Total complaints
791
Last 12 months
99.3%
Timely response
49
States affected

The verdict

Avant Holding Company, Inc. ranks #180 of 3,848 financial companies by CFPB complaint volume, with 2,533 complaints on record. It answers 99.3% of complaints on time — above the 93% median for companies with 100+ complaints.

#180
of 3,848 companies by volume
99.3%
answered on time
Credit card
most-complained product
49
states with complaints
Avant Holding Company, Inc. timely response rate 99.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit card — General-purpose credit card or charge card 687
Credit reporting or other personal consumer reports — Credit reporting 578
Credit card or prepaid card — General-purpose credit card or charge card 497
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 272
Debt collection — Credit card debt 132
Debt collection — I do not know 89
Payday loan, title loan, personal loan, or advance loan — Installment loan 82
Payday loan, title loan, or personal loan — Installment loan 52
Payday loan, title loan, or personal loan — Personal line of credit 35
Debt collection — Other debt 29

Top Issues

1.Incorrect information on your report 517
2.Improper use of your report 292
3.Problem with a purchase shown on your statement 268
4.Fees or interest 227
5.Getting a credit card 168
6.Problem when making payments 158
7.Attempts to collect debt not owed 122
8.Other features, terms, or problems 104
9.Problem with a company's investigation into an existing problem 102
10.Closing your account 78

Complaints by Year

Year Complaints
2021 150
2022 505
2023 431
2024 477
2025 783
2026 187

Complaints by State (Top 15)

Florida 290
Texas 243
California 239
Georgia 164
New York 162
Pennsylvania 136
Illinois 127
New Jersey 114
North Carolina 86
Ohio 84
Maryland 82
Virginia 79
Michigan 66
Arizona 58
Tennessee 52

Company Responses

Closed with explanation 2,509
In progress 12
Closed with monetary relief 11
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Avant Holding Company, Inc.

The CFPB Consumer Complaint Database has logged 2,533 complaints against Avant Holding Company, Inc. overall, with 791 of those filed in the trailing 12 months. Reports have come from consumers in 49 states and territories, making this a nationwide complaint footprint. The single largest complaint category is "Credit card," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Incorrect information on your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Avant Holding Company, Inc.'s timely response rate stands at 99.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0.5% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Avant Holding Company, Inc. have?

Avant Holding Company, Inc. has 2,533 total consumer complaints filed with the CFPB, with 791 filed in the last 12 months.

Does Avant Holding Company, Inc. respond to complaints on time?

Avant Holding Company, Inc. has a 99.3% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Avant Holding Company, Inc.?

The most complained-about product for Avant Holding Company, Inc. is "Credit card." You can view the full product breakdown on this page.

What is the most common complaint issue with Avant Holding Company, Inc.?

The most common issue reported by consumers about Avant Holding Company, Inc. is "Incorrect information on your report." All complaint issues are listed above with their counts.

How do I file a complaint against Avant Holding Company, Inc.?

You can file a complaint against Avant Holding Company, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Avant Holding Company, Inc.?

Consumers in 49 states and territories have filed complaints about Avant Holding Company, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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