CFPB Consumer Complaint Profile

Advantage Auto Sales, Inc.

Consumers have filed 24 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

24
Total complaints
4
Last 12 months
87.5%
Timely response
4
States affected

The verdict

Advantage Auto Sales, Inc. ranks #2631 of 3,848 financial companies by CFPB complaint volume, with 24 complaints on record. Its on-time response rate is 87.5%, trailing the 93% median among companies with 100+ complaints.

#2631
of 3,848 companies by volume
87.5%
answered on time
Credit reporting or …
most-complained product
4
states with complaints
Advantage Auto Sales, Inc. timely response rate 87.5%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Credit reporting or other personal consumer reports - Credit reporting 8
Debt collection - Auto debt 7
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 5
Vehicle loan or lease - Loan 3
Vehicle loan or lease - Lease 1

Top Issues

1.Improper use of your report 5
2.Problem with a company's investigation into an existing problem 4
3.Attempts to collect debt not owed 2
4.Written notification about debt 2
5.Repossession 2
6.Problem with a credit reporting company's investigation into an existing problem 2
7.Incorrect information on your report 2
8.Managing the loan or lease 2
9.Took or threatened to take negative or legal action 1
10.False statements or representation 1

Complaints by Year

Year Complaints
2018 1
2019 1
2020 2
2021 2
2022 3
2023 2
2024 6
2025 5
2026 2

Complaints by State (Top 15)

Illinois 19
Florida 3
Indiana 1
Kentucky 1

Company Responses

Closed with explanation 23
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Advantage Auto Sales, Inc.

The CFPB Consumer Complaint Database has logged 24 complaints against Advantage Auto Sales, Inc. overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 4 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. The specific issue named most within that category is "Improper use of your report," a reasonable starting point for understanding recurring friction.

87.5% of CFPB-forwarded complaints against Advantage Auto Sales, Inc. get a reply inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. 4.2% of resolved complaints ended with some monetary or non-monetary relief for the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Advantage Auto Sales, Inc. have?

The CFPB has logged 24 complaints against Advantage Auto Sales, Inc. to date, of which 4 came in over the last 12 months.

Does Advantage Auto Sales, Inc. respond to complaints on time?

Advantage Auto Sales, Inc. has a 87.5% timely response rate to CFPB complaints.

What product generates the most complaints for Advantage Auto Sales, Inc.?

Among all products tied to Advantage Auto Sales, Inc., "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Advantage Auto Sales, Inc.?

"Improper use of your report" is the single most frequently cited issue in complaints against Advantage Auto Sales, Inc. - see all issues and counts above.

How do I file a complaint against Advantage Auto Sales, Inc.?

You can file a complaint against Advantage Auto Sales, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Advantage Auto Sales, Inc.?

Consumers in 4 states and territories have filed complaints about Advantage Auto Sales, Inc. with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.

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Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.