CFPB Consumer Complaint Profile

Advantage Plus Credit Reporting, Inc.

What 12 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

12
Total complaints
5
Last 12 months
100%
Timely response
7
States affected

The verdict

Advantage Plus Credit Reporting, Inc. ranks #3497 of 3,848 financial companies by CFPB complaint volume, with 12 complaints on record. It answers 100% of complaints on time — above the 93% median for companies with 100+ complaints.

#3497
of 3,848 companies by volume
100%
answered on time
Credit reporting or …
most-complained product
7
states with complaints
Advantage Plus Credit Reporting, Inc. timely response rate 100.0%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting or other personal consumer reports — Credit reporting 8
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 3
Vehicle loan or lease — Loan 1

Top Issues

1.Improper use of your report 8
2.Incorrect information on your report 3
3.Getting a loan or lease 1

Complaints by Year

Year Complaints
2021 1
2023 3
2024 3
2025 3
2026 2

Complaints by State (Top 15)

Florida 3
California 3
Arizona 2
Texas 1
New York 1
Massachusetts 1
Colorado 1

Company Responses

Closed with explanation 12

What the CFPB Complaint Record Shows for Advantage Plus Credit Reporting, Inc.

The CFPB Consumer Complaint Database has logged 12 complaints against Advantage Plus Credit Reporting, Inc. overall, with 5 of those filed in the trailing 12 months. Reports have come from consumers in 7 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Improper use of your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Advantage Plus Credit Reporting, Inc.'s timely response rate stands at 100%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Advantage Plus Credit Reporting, Inc. have?

Advantage Plus Credit Reporting, Inc. has 12 total consumer complaints filed with the CFPB, with 5 filed in the last 12 months.

Does Advantage Plus Credit Reporting, Inc. respond to complaints on time?

Advantage Plus Credit Reporting, Inc. has a 100% timely response rate to CFPB complaints. This is considered excellent.

What product generates the most complaints for Advantage Plus Credit Reporting, Inc.?

The most complained-about product for Advantage Plus Credit Reporting, Inc. is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Advantage Plus Credit Reporting, Inc.?

The most common issue reported by consumers about Advantage Plus Credit Reporting, Inc. is "Improper use of your report." All complaint issues are listed above with their counts.

How do I file a complaint against Advantage Plus Credit Reporting, Inc.?

You can file a complaint against Advantage Plus Credit Reporting, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Advantage Plus Credit Reporting, Inc.?

Consumers in 7 states and territories have filed complaints about Advantage Plus Credit Reporting, Inc. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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