CFPB Consumer Complaint Profile

Advise Solutions Services LLC

What 12 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

12
Total complaints
4
Last 12 months
91.7%
Timely response
3
States affected

The verdict

Advise Solutions Services LLC ranks #3497 of 3,848 financial companies by CFPB complaint volume, with 12 complaints on record. It answers 91.7% of complaints on time — below the 93% median for companies with 100+ complaints.

#3497
of 3,848 companies by volume
91.7%
answered on time
Credit reporting or …
most-complained product
3
states with complaints
Advise Solutions Services LLC timely response rate 91.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Credit reporting or other personal consumer reports — Credit reporting 5
Credit reporting, credit repair services, or other personal consumer reports — Credit repair services 2
Debt collection — I do not know 2
Checking or savings account — Checking account 1
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 1
Credit reporting, credit repair services, or other personal consumer reports — Other personal consumer report 1

Top Issues

1.Improper use of your report 5
2.Problem with fraud alerts or security freezes 1
3.Unexpected or other fees 1
4.Took or threatened to take negative or legal action 1
5.Problem with a lender or other company charging your account 1
6.Problem with customer service 1
7.Attempts to collect debt not owed 1
8.Incorrect information on your report 1

Complaints by Year

Year Complaints
2020 1
2021 1
2022 4
2023 2
2025 4

Complaints by State (Top 15)

Puerto Rico 8
Florida 2
California 1

Company Responses

Closed with explanation 10
Closed with non-monetary relief 2

What the CFPB Complaint Record Shows for Advise Solutions Services LLC

The CFPB Consumer Complaint Database has logged 12 complaints against Advise Solutions Services LLC overall, with 4 of those filed in the trailing 12 months. Reports have come from consumers in 3 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Credit reporting or other personal consumer reports," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Improper use of your report" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Advise Solutions Services LLC's timely response rate stands at 91.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Of complaints that were resolved, 16.7% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Advise Solutions Services LLC have?

Advise Solutions Services LLC has 12 total consumer complaints filed with the CFPB, with 4 filed in the last 12 months.

Does Advise Solutions Services LLC respond to complaints on time?

Advise Solutions Services LLC has a 91.7% timely response rate to CFPB complaints.

What product generates the most complaints for Advise Solutions Services LLC?

The most complained-about product for Advise Solutions Services LLC is "Credit reporting or other personal consumer reports." You can view the full product breakdown on this page.

What is the most common complaint issue with Advise Solutions Services LLC?

The most common issue reported by consumers about Advise Solutions Services LLC is "Improper use of your report." All complaint issues are listed above with their counts.

How do I file a complaint against Advise Solutions Services LLC?

You can file a complaint against Advise Solutions Services LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Advise Solutions Services LLC?

Consumers in 3 states and territories have filed complaints about Advise Solutions Services LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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