CFPB Consumer Complaint Profile

Affiliated Creditors, Inc.

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

24
Total complaints
Mid-range
0
Last 12 months
66.7%
Timely response
Bottom decile
6
States affected

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The verdict

Out of 3,843 financial companies in the CFPB database, Affiliated Creditors, Inc. places #2628 by volume. On response speed it sits at the 5th percentile among companies with 100+ complaints.

Debt collection
most-complained product
TN
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
30/100
Affiliated Creditors, Inc. · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 66.7%
Share of complaints answered within the CFPB response window
Dispute Rate C+ 11.1%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Affiliated Creditors, Inc. vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

66.7% Among the lowest higher than 5% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - Medical debt 8
Debt collection - Medical 6
Debt collection - I do not know 4
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 2
Debt collection - Mortgage debt 1
Payday loan, title loan, or personal loan - Installment loan 1
Debt collection - Other (i.e. phone, health club, etc.) 1
Debt collection - Other debt 1

Top Issues

1.Communication tactics 6
2.Attempts to collect debt not owed 4
3.Cont'd attempts collect debt not owed 4
4.Written notification about debt 3
5.Disclosure verification of debt 2
6.False statements or representation 2
7.Getting the loan 1
8.Incorrect information on your report 1
9.Credit monitoring or identity theft protection services 1

Complaints by Year

Year Complaints
2015 3
2016 4
2017 5
2018 7
2019 2
2022 2
2023 1

Complaints by State (Top 15)

Tennessee 19
Georgia 1
Virginia 1
Ohio 1
Texas 1
Hawaii 1

Company Responses

Closed with explanation 21
Untimely response 3

What the CFPB Complaint Record Shows for Affiliated Creditors, Inc.

Affiliated Creditors, Inc. draws a geographically concentrated spread of CFPB complaints, filed by consumers in many parts of the country. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is far under the 95% benchmark, a material red flag, since late or missing responses are among the strongest predictors of CFPB supervisory interest. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Affiliated Creditors, Inc.: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Affiliated Creditors, Inc. have?

24 complaints have been filed against Affiliated Creditors, Inc. with the CFPB overall - 0 of them in the past year.

Does Affiliated Creditors, Inc. respond to complaints on time?

CFPB complaints against Affiliated Creditors, Inc. draw a 66.7% timely-response rate inside the expected window. That trails the 95% industry benchmark by a wide margin.

What product generates the most complaints for Affiliated Creditors, Inc.?

The most complained-about product for Affiliated Creditors, Inc. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Affiliated Creditors, Inc.?

The most common issue reported by consumers about Affiliated Creditors, Inc. is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Affiliated Creditors, Inc.?

You can file a complaint against Affiliated Creditors, Inc. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Affiliated Creditors, Inc.?

The CFPB has recorded complaints against Affiliated Creditors, Inc. from 6 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Affiliated Creditors, Inc.'s complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.