CFPB Consumer Complaint Profile
Transworld Systems Inc
What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 19,235
- Total complaints
- Among the highest
- 5,072
- Last 12 months
- 99.9%
- Timely response
- Top decile
- 57
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Transworld Systems Inc sits at #37. Its on-time response record is at the 82nd percentile among companies with 100+ complaints.
- Debt collection
- most-complained product
- TX
- state with the most complaints
Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Transworld Systems Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.9% Top 18% higher than 82% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 3,130 in 2024 to 5,202 in 2025 (2024 → 2025).
Reading this profile
Source: CFPB Consumer Complaint Database
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 124 |
| 2015 | 1,030 |
| 2016 | 946 |
| 2017 | 1,116 |
| 2018 | 1,072 |
| 2019 | 744 |
| 2020 | 958 |
| 2021 | 1,347 |
| 2022 | 1,072 |
| 2023 | 1,451 |
| 2024 | 3,130 |
| 2025 | 5,202 |
| 2026year in progress | 1,043 |
Complaints by State (Top 15)
Company Responses
Transworld Systems Inc Complaint Concentration Profile
Transworld Systems Inc's complaint volume is large enough to measure concentration - not just the headline totals. Across 55 named product lines in the stored breakdown, the leading three (Debt collection, Debt collection, Credit reporting or other personal consumer reports) hold a 52.4% share of product-tagged complaints. The Herfindahl index on that product mix is 0.126 (1.0 = a single product owns every tagged complaint; lower = a broader book).
On the issue side, 15 named issues appear in the top list; the leading three (Attempts to collect debt not owed, Written notification about debt, False statements or representation) cover a 58.0% share of those mentions. That multi-issue footprint is the profile thin-volume companies cannot show - their pages stop at a short bar list because the sample cannot support a concentration read.
Geography tells a similar story: the top three states (Texas, Florida, California) hold a 33.3% share of state-tagged volume across 57 jurisdictions on file. A concentrated state trio can hint at regional servicing stress; a flatter map usually tracks a nationwide book.
Among coded company responses, "Closed with explanation" leads at a 99.3% share among the 19,235 response-tagged complaints (19,107 filings). Read that mix next to the timely-response and relief rates above - both describe process outcomes, not a finding of wrongdoing.
Peak filing year was 2025 (5,202 complaints); the lightest year on file was 2014 (124). From 2024 to 2025, annual volume rose 66.2% (3,130 → 5,202). Year-to-year swings at this volume usually track product launches, servicing changes, and consumer awareness more than a single-event spike.
What the CFPB Complaint Record Shows for Transworld Systems Inc
In the CFPB record, Transworld Systems Inc has a nationwide complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Timely response is the share of CFPB-forwarded complaints that receive a company reply within the 15-day window the Bureau expects. This company's rate is at or above the industry benchmark, which suggests its intake and escalation processes are functioning as designed. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Transworld Systems Inc: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count.
Similar dispute rates
Nearest companies by share of complaints marked disputed (11.1% here).
Also handles Debt collection
Other companies with the same primary CFPB product category on file.
Frequently Asked Questions
How many CFPB complaints does Transworld Systems Inc have?
Transworld Systems Inc has 19,235 total consumer complaints filed with the CFPB, with 5,072 filed in the last 12 months.
Does Transworld Systems Inc respond to complaints on time?
CFPB complaints against Transworld Systems Inc draw a 99.9% timely-response rate inside the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Transworld Systems Inc?
The most complained-about product for Transworld Systems Inc is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Transworld Systems Inc?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Transworld Systems Inc; the full issue list with counts is above.
How do I file a complaint against Transworld Systems Inc?
You can file a complaint against Transworld Systems Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Transworld Systems Inc?
The CFPB has recorded complaints against Transworld Systems Inc from 57 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.