CFPB Consumer Complaint Profile
Transworld Systems Inc
What 19,235 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-05-15
- 19,235
- Total complaints
- 5,072
- Last 12 months
- 99.9%
- Timely response
- 57
- States affected
The verdict
Among 3,848 financial companies tracked by CFPB complaint volume, Transworld Systems Inc sits at #37, with 19,235 complaints logged. Its on-time response rate is 99.9%, ahead of the 93% median among companies with 100+ complaints.
- #37
- of 3,848 companies by volume
- 99.9%
- answered on time
- Debt collection
- most-complained product
- 57
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 124 |
| 2015 | 1,030 |
| 2016 | 946 |
| 2017 | 1,116 |
| 2018 | 1,072 |
| 2019 | 744 |
| 2020 | 958 |
| 2021 | 1,347 |
| 2022 | 1,072 |
| 2023 | 1,451 |
| 2024 | 3,130 |
| 2025 | 5,202 |
| 2026 | 1,043 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Transworld Systems Inc
19,235 complaints against Transworld Systems Inc appear in the CFPB record, including 5,072 from the trailing year. The 57 states and territories represented put this footprint in nationwide territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Attempts to collect debt not owed" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.
Transworld Systems Inc's timely response rate stands at 99.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That figure is at or above the industry benchmark and suggests the company's intake and escalation processes are functioning as designed. In 11.1% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Among resolved complaints, 0% closed with the consumer receiving monetary or non-monetary relief.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Transworld Systems Inc have?
Transworld Systems Inc has 19,235 total consumer complaints filed with the CFPB, with 5,072 filed in the last 12 months.
Does Transworld Systems Inc respond to complaints on time?
99.9% of the CFPB complaints against Transworld Systems Inc get a response within the expected window. That puts it among the more responsive companies in the CFPB dataset.
What product generates the most complaints for Transworld Systems Inc?
The most complained-about product for Transworld Systems Inc is "Debt collection." You can view the full product breakdown on this page.
What is the most common complaint issue with Transworld Systems Inc?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Transworld Systems Inc; the full issue list with counts is above.
How do I file a complaint against Transworld Systems Inc?
You can file a complaint against Transworld Systems Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Transworld Systems Inc?
The CFPB has recorded complaints against Transworld Systems Inc from 57 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~19,235)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.