CFPB Consumer Complaint Profile

Trident Asset Management, L.L.C.

Consumers have filed 1,268 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.

Data updated 2026-05-15

1,268
Total complaints
163
Last 12 months
77.8%
Timely response
47
States affected

The verdict

Trident Asset Management, L.L.C. ranks #286 of 3,848 financial companies by CFPB complaint volume, with 1,268 complaints on record. Its on-time response rate is 77.8%, trailing the 93% median among companies with 100+ complaints.

#286
of 3,848 companies by volume
77.8%
answered on time
Debt collection
most-complained product
47
states with complaints
Trident Asset Management, L.L.C. timely response rate 77.8%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - I do not know 342
Debt collection - Other (i.e. phone, health club, etc.) 236
Debt collection - Other debt 229
Debt collection - Credit card debt 189
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 136
Credit reporting or other personal consumer reports - Credit reporting 86
Credit reporting 17
Debt collection - Credit card 5
Debt collection - Medical debt 4
Credit card - General-purpose credit card or charge card 3

Top Issues

1.Attempts to collect debt not owed 387
2.Cont'd attempts collect debt not owed 211
3.Written notification about debt 168
4.Incorrect information on your report 129
5.Disclosure verification of debt 86
6.False statements or representation 83
7.Took or threatened to take negative or legal action 46
8.Improper use of your report 40
9.Problem with a credit reporting company's investigation into an existing problem 38
10.Communication tactics 22

Complaints by Year

Year Complaints
2013 36
2014 84
2015 91
2016 87
2017 129
2018 117
2019 113
2020 107
2021 80
2022 62
2023 77
2024 97
2025 138
2026 50

Complaints by State (Top 15)

Florida 160
Texas 148
California 146
Pennsylvania 107
New Jersey 63
North Carolina 61
Virginia 60
Georgia 59
Maryland 55
Ohio 43
Illinois 38
New York 36
Michigan 23
Alabama 22
Louisiana 22

Company Responses

Closed with explanation 954
Closed with non-monetary relief 314

What the CFPB Complaint Record Shows for Trident Asset Management, L.L.C.

The CFPB Consumer Complaint Database has logged 1,268 complaints against Trident Asset Management, L.L.C. overall, with 163 of those filed in the trailing 12 months. Reports have come from consumers in 47 states and territories, making this a nationwide complaint footprint. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.

Trident Asset Management, L.L.C.'s timely response rate stands at 77.8%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. The company's response was formally disputed in 11% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 24.8% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Trident Asset Management, L.L.C. have?

Trident Asset Management, L.L.C. has 1,268 total consumer complaints filed with the CFPB, with 163 filed in the last 12 months.

Does Trident Asset Management, L.L.C. respond to complaints on time?

77.8% of the CFPB complaints against Trident Asset Management, L.L.C. get a response within the expected window. That falls well short of the 95% benchmark most companies clear.

What product generates the most complaints for Trident Asset Management, L.L.C.?

The most complained-about product for Trident Asset Management, L.L.C. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Trident Asset Management, L.L.C.?

The most common issue reported by consumers about Trident Asset Management, L.L.C. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Trident Asset Management, L.L.C.?

You can file a complaint against Trident Asset Management, L.L.C. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Trident Asset Management, L.L.C.?

Trident Asset Management, L.L.C. has drawn CFPB complaints from 47 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026