CFPB Consumer Complaint Profile
Affiliated Management Services
41 CFPB complaints trace a pattern in how this company responds when customers push back on credit, billing, or collection problems.
Data updated 2026-05-15
- 41
- Total complaints
- 0
- Last 12 months
- 82.9%
- Timely response
- 13
- States affected
The verdict
Affiliated Management Services ranks #2020 of 3,848 financial companies by CFPB complaint volume, with 41 complaints on record. Its on-time response rate is 82.9%, trailing the 93% median among companies with 100+ complaints.
- #2020
- of 3,848 companies by volume
- 82.9%
- answered on time
- Debt collection
- most-complained product
- 13
- states with complaints
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2014 | 4 |
| 2016 | 6 |
| 2017 | 3 |
| 2018 | 3 |
| 2019 | 5 |
| 2020 | 5 |
| 2021 | 9 |
| 2022 | 4 |
| 2023 | 1 |
| 2024 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Affiliated Management Services
41 complaints against Affiliated Management Services appear in the CFPB record, including 0 from the trailing year. The 13 states and territories represented put this footprint in geographically concentrated territory. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. The specific issue named most within that category is "Attempts to collect debt not owed," a reasonable starting point for understanding recurring friction.
Affiliated Management Services's timely response rate stands at 82.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That falls short of the 95% benchmark, a gap that tends to track with more disputes downstream. The company's response was formally disputed in 9.1% of resolved cases, indicating how frequently the initial fix fell short. Of complaints that were resolved, 9.8% closed with some form of monetary or non-monetary relief to the consumer.
How to read complaint counts
Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Affiliated Management Services have?
Affiliated Management Services has 41 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Affiliated Management Services respond to complaints on time?
Affiliated Management Services's CFPB timely-response rate is 82.9%.
What product generates the most complaints for Affiliated Management Services?
Among all products tied to Affiliated Management Services, "Debt collection" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Affiliated Management Services?
Consumers most often cite "Attempts to collect debt not owed" when complaining about Affiliated Management Services; the full issue list with counts is above.
How do I file a complaint against Affiliated Management Services?
You can file a complaint against Affiliated Management Services directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Affiliated Management Services?
Affiliated Management Services has drawn CFPB complaints from 13 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Similar Companies
Matched by complaint volume nationwide and by product category - a different peer set than the sibling-portal links below.
Similar complaint volume (~41)
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.