ALCHRO INC.

CFPB Consumer Complaint Profile

266
Total Complaints
50
Last 12 Months
42.9%
Timely Response
20
States Affected
ALCHRO INC. timely response rate 42.9%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — Medical debt 99
Debt collection — I do not know 54
Debt collection — Medical 35
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 31
Credit reporting or other personal consumer reports — Credit reporting 25
Debt collection — Other debt 11
Debt collection — Other (i.e. phone, health club, etc.) 4
Credit reporting 3
Debt collection — Credit card debt 1
Debt collection — Credit card 1

Top Issues

1.Attempts to collect debt not owed 88
2.Written notification about debt 36
3.Incorrect information on your report 30
4.Cont'd attempts collect debt not owed 24
5.Disclosure verification of debt 20
6.False statements or representation 15
7.Took or threatened to take negative or legal action 11
8.Improper use of your report 9
9.Problem with a company's investigation into an existing problem 9
10.Problem with a credit reporting company's investigation into an existing problem 8

Complaints by Year

Year Complaints
2014 8
2015 10
2016 26
2017 24
2018 32
2019 21
2020 18
2021 20
2022 16
2023 14
2024 20
2025 51
2026 6

Complaints by State (Top 15)

Florida 202
Ohio 14
North Carolina 6
Texas 6
Georgia 5
Pennsylvania 4
Michigan 4
Maryland 3
Alabama 3
Virginia 3
New York 3
South Carolina 2
Massachusetts 2
Arizona 1
Indiana 1

Company Responses

Closed with explanation 154
Untimely response 109
Closed with non-monetary relief 3

What the CFPB Complaint Record Shows for ALCHRO INC.

The CFPB Consumer Complaint Database has logged 266 complaints against ALCHRO INC. overall, with 50 of those filed in the trailing 12 months. Reports have come from consumers in 20 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

ALCHRO INC.'s timely response rate stands at 42.9%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 0% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 1.1% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does ALCHRO INC. have?

ALCHRO INC. has 266 total consumer complaints filed with the CFPB, with 50 filed in the last 12 months.

Does ALCHRO INC. respond to complaints on time?

ALCHRO INC. has a 42.9% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for ALCHRO INC.?

The most complained-about product for ALCHRO INC. is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with ALCHRO INC.?

The most common issue reported by consumers about ALCHRO INC. is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against ALCHRO INC.?

You can file a complaint against ALCHRO INC. directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about ALCHRO INC.?

Consumers in 20 states and territories have filed complaints about ALCHRO INC. with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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