CFPB Consumer Complaint Profile

Allen & Withrow

What 28 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

28
Total complaints
2
Last 12 months
85.7%
Timely response
5
States affected

The verdict

Allen & Withrow ranks #2425 of 3,848 financial companies by CFPB complaint volume, with 28 complaints on record. It answers 85.7% of complaints on time — below the 93% median for companies with 100+ complaints.

#2425
of 3,848 companies by volume
85.7%
answered on time
Debt collection
most-complained product
5
states with complaints
Allen & Withrow timely response rate 85.7%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — Credit card debt 11
Debt collection — Credit card 8
Debt collection — I do not know 4
Debt collection — Auto debt 2
Debt collection — Other (i.e. phone, health club, etc.) 1
Debt collection — Medical 1
Debt collection — Other debt 1

Top Issues

1.Took or threatened to take negative or legal action 10
2.Cont'd attempts collect debt not owed 5
3.False statements or representation 3
4.Taking/threatening an illegal action 2
5.Disclosure verification of debt 2
6.Written notification about debt 2
7.Improper contact or sharing of info 1
8.Attempts to collect debt not owed 1
9.Threatened to contact someone or share information improperly 1
10.Communication tactics 1

Complaints by Year

Year Complaints
2013 1
2014 4
2015 1
2016 6
2017 1
2018 1
2020 1
2022 1
2023 5
2024 4
2025 3

Complaints by State (Top 15)

Arkansas 21
Oklahoma 3
California 1
Texas 1
Missouri 1

Company Responses

Closed with explanation 27
Closed with non-monetary relief 1

What the CFPB Complaint Record Shows for Allen & Withrow

The CFPB Consumer Complaint Database has logged 28 complaints against Allen & Withrow overall, with 2 of those filed in the trailing 12 months. Reports have come from consumers in 5 states and territories, making this a geographically concentrated complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Took or threatened to take negative or legal action" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Allen & Withrow's timely response rate stands at 85.7%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 30.8% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 3.6% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Allen & Withrow have?

Allen & Withrow has 28 total consumer complaints filed with the CFPB, with 2 filed in the last 12 months.

Does Allen & Withrow respond to complaints on time?

Allen & Withrow has a 85.7% timely response rate to CFPB complaints.

What product generates the most complaints for Allen & Withrow?

The most complained-about product for Allen & Withrow is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Allen & Withrow?

The most common issue reported by consumers about Allen & Withrow is "Took or threatened to take negative or legal action." All complaint issues are listed above with their counts.

How do I file a complaint against Allen & Withrow?

You can file a complaint against Allen & Withrow directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Allen & Withrow?

Consumers in 5 states and territories have filed complaints about Allen & Withrow with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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