CFPB Consumer Complaint Profile

Alliance Asset Management, Inc (Closed)

What 28 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

28
Total complaints
Mid-range
0
Last 12 months
89.3%
Timely response
Bottom quartile
13
States affected

Subscribe to this company's annual complaint changes (RSS)

The verdict

28 CFPB complaints put Alliance Asset Management, Inc (Closed) at #2422 out of 3,843 financial companies ranked by complaint volume. It posts a 89.3% on-time response rate, the 17th percentile among companies with 100+ complaints.

#2422
of 3,843 companies by volume
89.3%
on time (17th pctile)
Debt collection
most-complained product
13
states with complaints
F
PlainCredit Trust Score
36/100
Alliance Asset Management, Inc (Closed) · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response D 89.3%
Share of complaints answered within the CFPB response window
Dispute Rate C 14.3%
Share of responses the consumer disputed (lower is better)
Relief Rate F 0.0%
Share of complaints closed with monetary or non-monetary relief

Alliance Asset Management, Inc (Closed) vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

89.3% Among the lowest higher than 17% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

What changed

CFPB Consumer Complaint Database 2013 to 2014 complete years

  • Annual CFPB complaint volume moved from 6 in 2013 to 22 in 2014 (2013 → 2014).

See the full year-over-year release diff

Alliance Asset Management, Inc (Closed) timely response rate 89.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Payday loan 16
Debt collection - Other (i.e. phone, health club, etc.) 6
Debt collection - I do not know 5
Payday loan 1

Top Issues

1.Communication tactics 14
2.Improper contact or sharing of info 5
3.Cont'd attempts collect debt not owed 3
4.False statements or representation 3
5.Disclosure verification of debt 1
6.Can't contact lender 1
7.Taking/threatening an illegal action 1

Complaints by Year

Year Complaints
2013 6
2014 22

Complaints by State (Top 15)

Texas 7
New Jersey 4
California 4
Mississippi 3
Florida 2
New Mexico 1
Arizona 1
Ohio 1
Missouri 1
Idaho 1
Illinois 1
Wisconsin 1
Michigan 1

Company Responses

Closed with explanation 28

What the CFPB Complaint Record Shows for Alliance Asset Management, Inc (Closed)

28 complaints against Alliance Asset Management, Inc (Closed) appear in the CFPB record, including 0 from the trailing year. The 13 states and territories represented put this footprint in geographically concentrated territory. "Debt collection" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Inside that category, "Communication tactics" comes up most often - worth a look for anyone trying to spot the company's recurring pain point.

CFPB-forwarded complaints against Alliance Asset Management, Inc (Closed) draw a 89.3% reply rate inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. Resolved cases drew a formal consumer-dispute rate of 14.3% - a rough measure of how often the first resolution missed the mark. Among resolved complaints, the consumer-relief closure rate is 0%.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Alliance Asset Management, Inc (Closed) have?

The CFPB has logged 28 complaints against Alliance Asset Management, Inc (Closed) to date, of which 0 came in over the last 12 months.

Does Alliance Asset Management, Inc (Closed) respond to complaints on time?

Alliance Asset Management, Inc (Closed) has a 89.3% timely response rate to CFPB complaints.

What product generates the most complaints for Alliance Asset Management, Inc (Closed)?

Among all products tied to Alliance Asset Management, Inc (Closed), "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Alliance Asset Management, Inc (Closed)?

The most common issue reported by consumers about Alliance Asset Management, Inc (Closed) is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Alliance Asset Management, Inc (Closed)?

You can file a complaint against Alliance Asset Management, Inc (Closed) directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Alliance Asset Management, Inc (Closed)?

The CFPB has recorded complaints against Alliance Asset Management, Inc (Closed) from 13 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Alliance Asset Management, Inc (Closed): nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Source: CFPB Consumer Complaint Database Data through March 2026