CFPB Consumer Complaint Profile

Alliance Group & Associates LLC

What the consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-08-14

35
Total complaints
Mid-range
1
Last 12 months
54.3%
Timely response
Bottom decile
18
States affected

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The verdict

By CFPB complaint volume, Alliance Group & Associates LLC is #2180 out of 3,843 financial companies. Its on-time response record is at the 3rd percentile among companies with 100+ complaints.

Debt collection
most-complained product
TX
state with the most complaints

Raw complaint volume, not a rate: larger institutions naturally draw more CFPB complaints because they serve more customers, and a complaint is a consumer-filed record, not a proven finding of wrongdoing.

F
PlainCredit Trust Score
35/100
Alliance Group & Associates LLC · 3 of 3 dimensions reported

Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.

Timely Response F 54.3%
Share of complaints answered within the CFPB response window
Dispute Rate F 22.2%
Share of responses the consumer disputed (lower is better)
Relief Rate C+ 5.7%
Share of complaints closed with monetary or non-monetary relief

Alliance Group & Associates LLC vs. all companies by on-time response rate

Every company with 100+ CFPB complaints on file (1,335 total)

54.3% Among the lowest higher than 3% of 1,335 companies

companies with 100+ CFPB complaints, bucketed by value

Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.

Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14

Reading this profile

Complaints by Product

Debt collection - I do not know 15
Debt collection - Payday loan debt 6
Debt collection - Medical 3
Debt collection - Other debt 3
Debt collection - Credit card debt 2
Debt collection - Payday loan 2
Debt collection - Medical debt 1
Payday loan, title loan, or personal loan - Payday loan 1
Debt collection - Other (i.e. phone, health club, etc.) 1
Debt collection - Credit card 1

Top Issues

1.Communication tactics 13
2.Cont'd attempts collect debt not owed 5
3.Attempts to collect debt not owed 5
4.Took or threatened to take negative or legal action 5
5.Written notification about debt 2
6.Disclosure verification of debt 2
7.Threatened to contact someone or share information improperly 1
8.Problem with the payoff process at the end of the loan 1
9.False statements or representation 1

Complaints by Year

Year Complaints
2016 9
2017 6
2018 5
2019 2
2020 6
2021 5
2024 1
2026year in progress 1

Complaints by State (Top 15)

Texas 5
Florida 4
New Jersey 4
Michigan 2
California 2
Ohio 2
Virginia 2
Alabama 2
Georgia 1
Arizona 1
Massachusetts 1
Washington 1
Nevada 1
Indiana 1
Maryland 1

Company Responses

Closed with explanation 27
Closed 4
Closed with monetary relief 2
Untimely response 2

What the CFPB Complaint Record Shows for Alliance Group & Associates LLC

The CFPB Consumer Complaint Database shows a multi-regional complaint footprint for Alliance Group & Associates LLC, with consumers across the country filing against it. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

The timely-response measure counts forwarded complaints answered inside the Bureau's 15-day window. This company's rate trails the 95% benchmark badly, a red flag given how strongly late or missing responses predict CFPB supervisory attention. A formal dispute means the consumer contested the company's response after a case was resolved, a rough measure of how often the first resolution missed the mark. Relief means the case closed with monetary or non-monetary help for the consumer. Both rates sit in the score card above.

How to read complaint counts

Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Nationwide companies with similar complaint volume or dispute rates

Two CFPB peer sets for Alliance Group & Associates LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.

Also handles Debt collection

Other companies with the same primary CFPB product category on file.

Frequently Asked Questions

How many CFPB complaints does Alliance Group & Associates LLC have?

Alliance Group & Associates LLC has 35 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Alliance Group & Associates LLC respond to complaints on time?

CFPB complaints against Alliance Group & Associates LLC draw a 54.3% timely-response rate inside the expected window. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Alliance Group & Associates LLC?

The most complained-about product for Alliance Group & Associates LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Alliance Group & Associates LLC?

Consumers most often cite "Communication tactics" when complaining about Alliance Group & Associates LLC; the full issue list with counts is above.

How do I file a complaint against Alliance Group & Associates LLC?

You can file a complaint against Alliance Group & Associates LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Alliance Group & Associates LLC?

Alliance Group & Associates LLC has drawn CFPB complaints from 18 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.

Alliance Group & Associates LLC's complaint figures come from the CFPB Consumer Complaint Database, data through March 2026. See our methodology for details.