CFPB Consumer Complaint Profile

Alliance Group & Associates LLC

What 35 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

35
Total complaints
1
Last 12 months
54.3%
Timely response
18
States affected

The verdict

Alliance Group & Associates LLC ranks #2183 of 3,848 financial companies by CFPB complaint volume, with 35 complaints on record. It answers 54.3% of complaints on time — below the 93% median for companies with 100+ complaints.

#2183
of 3,848 companies by volume
54.3%
answered on time
Debt collection
most-complained product
18
states with complaints
Alliance Group & Associates LLC timely response rate 54.3%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Complaints by Product

Debt collection — I do not know 15
Debt collection — Payday loan debt 6
Debt collection — Medical 3
Debt collection — Other debt 3
Debt collection — Credit card debt 2
Debt collection — Payday loan 2
Debt collection — Medical debt 1
Payday loan, title loan, or personal loan — Payday loan 1
Debt collection — Other (i.e. phone, health club, etc.) 1
Debt collection — Credit card 1

Top Issues

1.Communication tactics 13
2.Cont'd attempts collect debt not owed 5
3.Attempts to collect debt not owed 5
4.Took or threatened to take negative or legal action 5
5.Written notification about debt 2
6.Disclosure verification of debt 2
7.Threatened to contact someone or share information improperly 1
8.Problem with the payoff process at the end of the loan 1
9.False statements or representation 1

Complaints by Year

Year Complaints
2016 9
2017 6
2018 5
2019 2
2020 6
2021 5
2024 1
2026 1

Complaints by State (Top 15)

Texas 5
Florida 4
New Jersey 4
Michigan 2
California 2
Ohio 2
Virginia 2
Alabama 2
Georgia 1
Arizona 1
Massachusetts 1
Washington 1
Nevada 1
Indiana 1
Maryland 1

Company Responses

Closed with explanation 27
Closed 4
Closed with monetary relief 2
Untimely response 2

What the CFPB Complaint Record Shows for Alliance Group & Associates LLC

The CFPB Consumer Complaint Database has logged 35 complaints against Alliance Group & Associates LLC overall, with 1 of those filed in the trailing 12 months. Reports have come from consumers in 18 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Communication tactics" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Alliance Group & Associates LLC's timely response rate stands at 54.3%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That is well below the 95% industry benchmark and is a material red flag — late or missing responses are one of the strongest predictors of CFPB supervisory interest. Consumers formally disputed the company's response in 22.2% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 5.7% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Alliance Group & Associates LLC have?

Alliance Group & Associates LLC has 35 total consumer complaints filed with the CFPB, with 1 filed in the last 12 months.

Does Alliance Group & Associates LLC respond to complaints on time?

Alliance Group & Associates LLC has a 54.3% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.

What product generates the most complaints for Alliance Group & Associates LLC?

The most complained-about product for Alliance Group & Associates LLC is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Alliance Group & Associates LLC?

The most common issue reported by consumers about Alliance Group & Associates LLC is "Communication tactics." All complaint issues are listed above with their counts.

How do I file a complaint against Alliance Group & Associates LLC?

You can file a complaint against Alliance Group & Associates LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Alliance Group & Associates LLC?

Consumers in 18 states and territories have filed complaints about Alliance Group & Associates LLC with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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