CFPB Consumer Complaint Profile
Allstate Lending Group, Inc
What 11 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.
Data updated 2026-08-14
- 11
- Total complaints
- Below average
- 0
- Last 12 months
- 9.1%
- Timely response
- Bottom decile
- 8
- States affected
The verdict
Among 3,843 financial companies tracked by CFPB complaint volume, Allstate Lending Group, Inc sits at #3589, with 11 complaints logged. On-time replies land at 9.1%, the 1st percentile for the 100+ complaint peer group.
- #3589
- of 3,843 companies by volume
- 9.1%
- on time (1st pctile)
- Credit reporting or …
- most-complained product
- 8
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Allstate Lending Group, Inc vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
9.1% Among the lowest higher than 1% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2022 | 1 |
| 2024 | 9 |
| 2025 | 1 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Allstate Lending Group, Inc
The CFPB Consumer Complaint Database has logged 11 complaints against Allstate Lending Group, Inc overall, with 0 of those filed in the trailing 12 months. Reports have come from consumers in 8 states and territories, making this a geographically concentrated complaint footprint. "Credit reporting or other personal consumer reports" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Problem with a company's investigation into an existing problem" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
CFPB-forwarded complaints against Allstate Lending Group, Inc draw a 9.1% reply rate inside the Bureau's 15-day window. That is well below the 95% industry benchmark and is a material red flag, late or missing responses are one of the strongest predictors of CFPB supervisory interest. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Allstate Lending Group, Inc have?
Allstate Lending Group, Inc has 11 total consumer complaints filed with the CFPB, with 0 filed in the last 12 months.
Does Allstate Lending Group, Inc respond to complaints on time?
Allstate Lending Group, Inc has a 9.1% timely response rate to CFPB complaints. This is below the typical industry benchmark of 95%.
What product generates the most complaints for Allstate Lending Group, Inc?
Among all products tied to Allstate Lending Group, Inc, "Credit reporting or other personal consumer reports" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Allstate Lending Group, Inc?
"Problem with a company's investigation into an existing problem" is the single most frequently cited issue in complaints against Allstate Lending Group, Inc - see all issues and counts above.
How do I file a complaint against Allstate Lending Group, Inc?
You can file a complaint against Allstate Lending Group, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Allstate Lending Group, Inc?
Allstate Lending Group, Inc has drawn CFPB complaints from 8 states and territories. That figure covers the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions (Guam, the U.S. Virgin Islands, military postal codes), so it can run higher than the 52 states/territories with a dedicated page on this site.
Also handles Credit reporting or other personal consumer reports
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.