CFPB Consumer Complaint Profile

Alpine Credit, Inc

What 131 consumer complaints filed with the Consumer Financial Protection Bureau reveal about how this company handles credit, billing and collection disputes.

Data updated 2026-05-15

131
Total complaints
12
Last 12 months
83.2%
Timely response
16
States affected

The verdict

Alpine Credit, Inc ranks #1174 of 3,848 financial companies by CFPB complaint volume, with 131 complaints on record. It answers 83.2% of complaints on time - below the 93% median for companies with 100+ complaints.

#1174
of 3,848 companies by volume
83.2%
answered on time
Debt collection
most-complained product
16
states with complaints
Alpine Credit, Inc timely response rate 83.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Reading this profile

Complaints by Product

Debt collection - Medical debt 56
Credit reporting, credit repair services, or other personal consumer reports - Credit reporting 20
Debt collection - I do not know 15
Debt collection - Medical 14
Debt collection - Auto debt 11
Debt collection - Other debt 8
Debt collection - Other (i.e. phone, health club, etc.) 3
Credit reporting or other personal consumer reports - Credit reporting 1
Debt collection - Mortgage debt 1
Debt collection - Payday loan 1

Top Issues

1.Attempts to collect debt not owed 44
2.Written notification about debt 20
3.False statements or representation 18
4.Incorrect information on your report 17
5.Cont'd attempts collect debt not owed 8
6.Took or threatened to take negative or legal action 7
7.Disclosure verification of debt 6
8.Taking/threatening an illegal action 4
9.Problem with a credit reporting company's investigation into an existing problem 3
10.Communication tactics 3

Complaints by Year

Year Complaints
2015 7
2016 7
2017 10
2018 9
2019 15
2020 20
2021 20
2022 21
2023 3
2024 4
2025 15

Complaints by State (Top 15)

Colorado 91
Texas 8
Nebraska 8
Arizona 4
California 3
Washington 2
Nevada 2
Minnesota 2
Utah 2
Michigan 2
Georgia 2
Iowa 1
North Carolina 1
Maryland 1
Arkansas 1

Company Responses

Closed with explanation 131

What the CFPB Complaint Record Shows for Alpine Credit, Inc

Alpine Credit, Inc carries 131 complaints in the CFPB's database, 12 of them filed within the past 12 months. Consumers spanning 16 states and territories have weighed in, giving this a multi-regional footprint. No product draws more complaints than "Debt collection," which sits at the top of the product breakdown. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

83.2% of CFPB-forwarded complaints against Alpine Credit, Inc get a reply inside the Bureau's 15-day window. That is under the 95% benchmark companies are expected to hit, often a precursor to higher dispute rates. In 21.1% of resolved cases, the consumer formally disputed the company's response - a rough measure of how often the first resolution missed the mark. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

How to read complaint counts

Complaint counts alone do not tell the full story, larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Alpine Credit, Inc have?

The CFPB has logged 131 complaints against Alpine Credit, Inc to date, of which 12 came in over the last 12 months.

Does Alpine Credit, Inc respond to complaints on time?

83.2% of the CFPB complaints against Alpine Credit, Inc get a response within the expected window.

What product generates the most complaints for Alpine Credit, Inc?

Among all products tied to Alpine Credit, Inc, "Debt collection" accounts for the largest share of complaints (full breakdown above).

What is the most common complaint issue with Alpine Credit, Inc?

The most common issue reported by consumers about Alpine Credit, Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Alpine Credit, Inc?

You can file a complaint against Alpine Credit, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Alpine Credit, Inc?

The CFPB has recorded complaints against Alpine Credit, Inc from 16 separate states and territories, including jurisdictions beyond the 52 with a dedicated state page here - Guam, the U.S. Virgin Islands, and APO/FPO military postal codes among them.

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Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

Read our methodology - how this data is sourced, computed, and verified.