Alpine Credit, Inc

CFPB Consumer Complaint Profile

131
Total Complaints
12
Last 12 Months
83.2%
Timely Response
16
States Affected
Alpine Credit, Inc timely response rate 83.2%
Industry benchmark

Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.

Credit utilization context — why this matters

A primer on how revolving balance ratios shape credit-bureau scoring; useful when reading complaints about account closures and credit-line cuts.

Ideal (+0 to +10)0-10Healthy (~0 to -10)10-30Moderate (-10 to -30)30-50High (-30 to -50)50-75Very high (-45 to -70)75-100Maxed (-60 to -100+)100-12030%

FICO impact ranges synthesize myFICO + Experian + Equifax consumer-education materials. Individual results vary.

Complaints by Product

Debt collection — Medical debt 56
Credit reporting, credit repair services, or other personal consumer reports — Credit reporting 20
Debt collection — I do not know 15
Debt collection — Medical 14
Debt collection — Auto debt 11
Debt collection — Other debt 8
Debt collection — Other (i.e. phone, health club, etc.) 3
Credit reporting or other personal consumer reports — Credit reporting 1
Debt collection — Mortgage debt 1
Debt collection — Payday loan 1

Top Issues

1.Attempts to collect debt not owed 44
2.Written notification about debt 20
3.False statements or representation 18
4.Incorrect information on your report 17
5.Cont'd attempts collect debt not owed 8
6.Took or threatened to take negative or legal action 7
7.Disclosure verification of debt 6
8.Taking/threatening an illegal action 4
9.Problem with a credit reporting company's investigation into an existing problem 3
10.Communication tactics 3

Complaints by Year

Year Complaints
2015 7
2016 7
2017 10
2018 9
2019 15
2020 20
2021 20
2022 21
2023 3
2024 4
2025 15

Complaints by State (Top 15)

Colorado 91
Texas 8
Nebraska 8
Arizona 4
California 3
Washington 2
Nevada 2
Minnesota 2
Utah 2
Michigan 2
Georgia 2
Iowa 1
North Carolina 1
Maryland 1
Arkansas 1

Company Responses

Closed with explanation 131

What the CFPB Complaint Record Shows for Alpine Credit, Inc

The CFPB Consumer Complaint Database has logged 131 complaints against Alpine Credit, Inc overall, with 12 of those filed in the trailing 12 months. Reports have come from consumers in 16 states and territories, making this a multi-regional complaint footprint. The single largest complaint category is "Debt collection," which consistently leads the product-level breakdown and signals where consumer friction is most acute. Within that category, the most frequently cited specific issue is "Attempts to collect debt not owed" — a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.

Alpine Credit, Inc's timely response rate stands at 83.2%, meaning that share of CFPB-forwarded complaints received a company reply within the 15-day window the Bureau expects. That sits below the 95% industry benchmark and tends to correlate with higher consumer dispute rates downstream. Consumers formally disputed the company's response in 21.1% of resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Of complaints that were resolved, 0% closed with some form of monetary or non-monetary relief to the consumer.

Complaint counts alone do not tell the full story — larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration (which hints at regional servicing issues or regulatory exposure), and the ratio of monetary-relief closures to closed-without-relief outcomes. Taken together, these fields give consumers a reasonable empirical basis for deciding whether to escalate a dispute, and give researchers a starting point for investigating institutional patterns.

Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.

Frequently Asked Questions

How many CFPB complaints does Alpine Credit, Inc have?

Alpine Credit, Inc has 131 total consumer complaints filed with the CFPB, with 12 filed in the last 12 months.

Does Alpine Credit, Inc respond to complaints on time?

Alpine Credit, Inc has a 83.2% timely response rate to CFPB complaints.

What product generates the most complaints for Alpine Credit, Inc?

The most complained-about product for Alpine Credit, Inc is "Debt collection." You can view the full product breakdown on this page.

What is the most common complaint issue with Alpine Credit, Inc?

The most common issue reported by consumers about Alpine Credit, Inc is "Attempts to collect debt not owed." All complaint issues are listed above with their counts.

How do I file a complaint against Alpine Credit, Inc?

You can file a complaint against Alpine Credit, Inc directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.

In how many states have consumers complained about Alpine Credit, Inc?

Consumers in 16 states and territories have filed complaints about Alpine Credit, Inc with the CFPB.

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database Data through March 2026

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