CFPB Consumer Complaint Profile
Byrider Franchising, LLC
Consumers have filed 1,419 complaints with the CFPB against this company, a record that maps out how disputes over credit, billing and collections tend to unfold.
Data updated 2026-08-14
- 1,419
- Total complaints
- Among the highest
- 333
- Last 12 months
- 99.4%
- Timely response
- Above median
- 42
- States affected
The verdict
1,419 CFPB complaints put Byrider Franchising, LLC at #266 out of 3,843 financial companies ranked by complaint volume. It posts a 99.4% on-time response rate, the 69th percentile among companies with 100+ complaints.
- #266
- of 3,843 companies by volume
- 99.4%
- on time (69th pctile)
- Vehicle loan or lease
- most-complained product
- 42
- states with complaints
Based on this company's own CFPB response record -- timely response, dispute rate, and relief rate, each benchmarked against every tracked company with 10+ complaints. Not a measure of product quality, pricing, or company size.
Byrider Franchising, LLC vs. all companies by on-time response rate
Every company with 100+ CFPB complaints on file (1,335 total)
99.4% Higher than most higher than 69% of 1,335 companies
companies with 100+ CFPB complaints, bucketed by value
Each bar is a band; taller bars hold more companies. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source Consumer Financial Protection Bureau, Consumer Complaint Database · 2026-08-14
What changed
CFPB Consumer Complaint Database 2024 to 2025 complete years
- Annual CFPB complaint volume moved from 175 in 2024 to 330 in 2025 (2024 → 2025).
Percent of CFPB complaints answered within the regulator's expected window. Industry benchmark sits at 95%.
Reading this profile
Complaints by Product
Top Issues
Complaints by Year
| Year | Complaints |
|---|---|
| 2012 | 3 |
| 2013 | 18 |
| 2014 | 42 |
| 2015 | 61 |
| 2016 | 71 |
| 2017 | 73 |
| 2018 | 104 |
| 2019 | 83 |
| 2020 | 78 |
| 2021 | 101 |
| 2022 | 96 |
| 2023 | 113 |
| 2024 | 175 |
| 2025 | 330 |
| 2026year in progress | 71 |
Complaints by State (Top 15)
Company Responses
What the CFPB Complaint Record Shows for Byrider Franchising, LLC
The CFPB Consumer Complaint Database has logged 1,419 complaints against Byrider Franchising, LLC overall, with 333 of those filed in the trailing 12 months. Reports have come from consumers in 42 states and territories, making this a nationwide complaint footprint. "Vehicle loan or lease" tops the product-level breakdown by a clear margin, marking it as the area of greatest consumer friction. Within that category, the most frequently cited specific issue is "Incorrect information on your report" - a useful starting point for anyone trying to understand what goes wrong most often in the company's consumer interactions.
Within the Bureau's 15-day response window, Byrider Franchising, LLC posts a 99.4% reply rate on forwarded complaints. That is at or above benchmark levels, a sign the company handles intake and escalation well. Consumers formally disputed the company's response at a 21% rate among resolved cases, a signal of how often the initial resolution failed to satisfy the complainant. Resolved complaints closed with monetary or non-monetary relief for the consumer at a 0.3% rate.
How to read complaint counts
Complaint counts alone do not tell the full story: larger institutions with more customers will naturally generate more complaints in absolute terms. The more informative signals are the direction of the yearly trend shown above, the state-level concentration, and the ratio of monetary-relief closures to closed-without-relief outcomes. Together, these fields provide context for reading the published CFPB record; they do not establish wrongdoing or resolve an individual dispute.
Educational data summary, not financial or legal advice. Individual complaint outcomes vary. Consumers should consult a qualified attorney or financial advisor for guidance on a specific dispute.
Frequently Asked Questions
How many CFPB complaints does Byrider Franchising, LLC have?
Byrider Franchising, LLC has 1,419 total consumer complaints filed with the CFPB, with 333 filed in the last 12 months.
Does Byrider Franchising, LLC respond to complaints on time?
CFPB complaints against Byrider Franchising, LLC draw a 99.4% timely-response rate inside the expected window. This is considered excellent.
What product generates the most complaints for Byrider Franchising, LLC?
Among all products tied to Byrider Franchising, LLC, "Vehicle loan or lease" accounts for the largest share of complaints (full breakdown above).
What is the most common complaint issue with Byrider Franchising, LLC?
The most common issue reported by consumers about Byrider Franchising, LLC is "Incorrect information on your report." All complaint issues are listed above with their counts.
How do I file a complaint against Byrider Franchising, LLC?
You can file a complaint against Byrider Franchising, LLC directly with the CFPB at consumerfinance.gov/complaint. The CFPB will forward your complaint to the company and work to get you a response, typically within 15 days.
In how many states have consumers complained about Byrider Franchising, LLC?
Consumers in 42 states and territories have filed complaints about Byrider Franchising, LLC with the CFPB. This count includes the 50 states, DC, Puerto Rico, and smaller CFPB-tracked jurisdictions such as Guam, the U.S. Virgin Islands, and military postal codes (APO/FPO), which is why it can exceed the 52 states and territories that have a dedicated state page on this site.
Nationwide companies with similar complaint volume or dispute rates
Two CFPB peer sets for Byrider Franchising, LLC: nearest financial companies by total complaint volume and by the share of complaints consumers mark as disputed. These are cross-firm neighborhoods, not the product-category list below.
Similar complaint volume
Nearest companies by total CFPB complaint count (1,419 here).
Similar dispute rates
Nearest companies by share of complaints marked disputed (21% here).
Also handles Vehicle loan or lease
Other companies with the same primary CFPB product category on file.
Source: CFPB Consumer Complaint Database Data through March 2026
Read our methodology - how this data is sourced, computed, and verified.